Facilities & Front Desk Coordinator

Manchester Arndale; Livingston; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

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Job summary

OCS UK & Ireland is seeking a dedicated Workspace Support to be the face of Sky Spaces, ensuring a warm, professional environment for staff and visitors. The role involves front-of-house duties, visitor management and seamless coordination with FM teams to maintain high standards.

You will oversee inductions, contractor scheduling, health and safety information, stock management, and liaison with helpdesk to keep operations running smoothly at all times.

Qualifications

• SIA licence required to access site facilities.
• Strong organisational and people skills are essential for front-of-house duties.
• Excellent communication, both verbal and written, with contractors and visitors.

Responsibilities

• Meet and greet visitors and contractors on site.
• Provide site inductions for new contractors.
• Coordinate external contractors per customer procedures and schedule PPMs.
• Liaise with helpdesk and engineers to maintain site operations.
• Issue visitor passes and manage access control as needed.
• Support Facilities Coordinator and Regional Facilities Manager with issue tracking.
• Ensure signage is correct and update noticeboards as required.
• Log tasks with helpdesk and track completion, escalating issues when necessary.

Skills

SIA licence

Organisational skills

People skills

Communication

IT literacy (MS Office)

Education

IOSH/NEBOSH qualification desirable

Tools

MS Office

Job description

OCS UK & Ireland is seeking a dedicated Workspace Support to be the face of Sky Spaces, ensuring a warm, professional environment for staff and visitors. The role involves front-of-house duties, visitor management and seamless coordination with FM teams to maintain high standards.

You will oversee inductions, contractor scheduling, health and safety information, stock management, and liaison with helpdesk to keep operations running smoothly at all times.