Facilities FM Operations Lead – Technical & Safety

CBRE Local UK; Guildford; On-site; GBP 45,000 - 65,000; Full time

Job summary

CBRE Global Workplace Solutions is seeking a Technical Supervisor to coordinate FM and Technical Services on site in the United Kingdom, ensuring SLA and KPI targets are met. You will lead the delivery of all FM Operations and supervise third-party maintenance activities.

The role requires compliance with QHSE standards, participation in emergency response, and ownership of site image and safety processes, including toolbox talks and audits.

Qualifications

• Hold a technical qualification for example (Electrical/Mechanical/Gas/A/C) but limited to
• Knowledge and understanding of the facilities management industry
• Knowledge and understanding of various technical working of site equipment (Electrical, Mechanical, BMS and HVAC)
• An understanding of compliance and the ability to monitor and up-date records
• Practical experience in working with supply partners to deliver a seamless, integrated service
• Strong PC skills - MS Office
• Experience with CAFM systems
• Self-motivated and resourceful
• Good administrative skills
• Well organised
• Good prioritization and planning skills
• Customer services experience
• Ability to communicate at all levels
• Service orientated attitude combined with innovative thinking

Responsibilities

• Primary focus on delivery of all FM Operations in accordance with KPI & Output measurements
• Support / Monitor 3rd party maintenance supplier activities when required and report any corrective works arising
• Comply with QHSE requirements as outlined within the SLA
• Act as a part of site emergency team i.e. Fire Marshall, as required for emergency control activities
• Report all accidents, occupational illnesses and emergencies in relevant books / documentation
• Ensure all contractors, under sphere of control, operate within appropriate H&S processes and client HSE standards
• Conduct monthly self-assessment SLA checks in support of quarterly contract performance requirements
• Responsible for the image and visual standards of the site/s taking ownership of any issues or concerns
• Provide flexible support to the FM Operation areas as
• Deliver goods received to correct destination / person
• Approve invoices, goods received notes and statements for payment purposes
• Take ownership and understand customer requirements and be able to demonstrate the ability to close out concerns, ensuring customer is kept appraised at all times
• Act as deputy in the absence of line management
• Provide and arrange cover for the operational team as defined by line management
• Other activities and responsibilities may be individually defined
• Present and record weekly toolbox talks and efficiently convey relevant information
• Ability to organize and issue tasks to engineers and to carry out checks through the auditing system
• Carry out audits on engineering team and sub-contractors
• Be part of the site on call team for OOH cover
• Survey and quote for additional works and repairs

Job description

CBRE Global Workplace Solutions is seeking a Technical Supervisor to coordinate FM and Technical Services on site in the United Kingdom, ensuring SLA and KPI targets are met. You will lead the delivery of all FM Operations and supervise third-party maintenance activities.

The role requires compliance with QHSE standards, participation in emergency response, and ownership of site image and safety processes, including toolbox talks and audits.