Facilities Coordinator - Reading

Morson Human Resources Limited; Reading; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Holiday pay

Job summary

Morson Human Resources Limited is seeking a Facilities Coordinator in the Reading area to join a client-driven team. You will be the first point of contact for visitors and staff, ensuring a professional and welcoming environment while supporting the safety, functionality, and efficiency of the workplace.

As the receptionist, you will manage switchboard operations, visitor management, mail handling, and coordinate meeting room bookings with AV support.

Qualifications

• Experience in reception or front-of-house duties.
• Excellent customer service and interpersonal skills.
• Strong verbal and written communication abilities.
• Ability to manage multiple tasks and prioritise effectively.
• Proficient in switchboard or telephone system management.
• Basic administrative skills including mail handling and record keeping.
• Maintain security and confidentiality protocols.

Responsibilities

• Serve as the primary point of contact for all visitors, ensuring a professional and welcoming experience.
• Manage switchboard operations, directing calls and messages appropriately.
• Maintain a clean, organised, and presentable reception area at all times.
• Coordinate meeting room bookings, set-ups, and AV support as required.
• Handle incoming and outgoing mail, courier services, and deliveries.
• Maintain visitor logs and issue access passes in line with security protocols.

Skills

Customer service

Communication skills

Organisational skills

Multitasking

Reception experience

Switchboard management

Mail handling

Security protocols

Team player

Professional demeanour

Job description

My client is seeking a Facilities Coordinator in the Reading area.

You will be the first point of contact for visitors and staff, ensuring a professional and welcoming environment. This role plays a key part in maintaining the safety, functionality, and efficiency of the workplace.

You will manage reception duties, including switchboard operations, visitor management, and mail handling, while coordinating meeting room bookings and providing AV support. Maintaining a clean and organised reception area and adhering to security protocols are essential.

This position is ideal for someone looking to develop their career in facilities management while maintaining a strong customer service focus.

Key Responsibilities

• Serve as the primary point of contact for all visitors, ensuring a professional and welcoming experience
• Manage switchboard operations, directing calls and messages appropriately
• Maintain a clean, organised, and presentable reception area at all times
• Coordinate meeting room bookings, set-ups, and AV support as required
• Handle incoming and outgoing mail, courier services, and deliveries
• Maintain visitor logs and issue access passes in line with security protocols

Skills

• Excellent customer service and interpersonal skills
• Strong verbal and written communication abilities
• Organisational skills with attention to detail
• Ability to manage multiple tasks and prioritise effectively
• Experience in reception or front-of-house duties
• Proficient in switchboard or telephone system management
• Basic administrative skills including mail handling and record keeping
• Ability to maintain security and confidentiality protocols
• Team player with the ability to work independently
• Professional and welcoming demeanour

This role is a 3 month contract and is paying £15 per hour PAYE + holiday pay.