Facilities Coordinator

Betsi Cadwaladr University Health Board; Rhyl; On-site; GBP 28,000 - 34,000; Full time

Job summary

Betsi Cadwaladr University Health Board is seeking a Facilities Coordinator to support the Portering Services within Facilities (Central). The role is based in Ysbyty Glan Clwyd, with community work as required, and involves coordinating staff, rosters, training and development, plus maintaining records and service improvements.

The post emphasises leadership, confidentiality and flexible working, with opportunities to mentor staff and contribute to organisational objectives in the North Wales

Qualifications

• Diploma Level or equivalent level of experience.
• Supervisory/management experience within a Facilities or similar Department.
• Willing to travel between multiple sites.
• Computer literacy and ability to use data systems.

Responsibilities

• Coordinate day-to-day activities of Portering Services staff.
• Authorise annual leave and complete digital rosters.
• Raise purchase orders and manage stock checks.
• Deal with daily operational issues and support service improvements.
• Provide induction, training and record development for staff.
• Conduct staff appraisals and sickness absence meetings.
• Maintain records in line with Data Protection Act.

Skills

Interpersonal skills

Customer care

Travel between sites

Staff development

Initiative & organization

Flexibility

Computer literacy

Confidentiality

Team leadership

Education

Diploma level or equivalent

Certificate in Supervisory Management

Job description

Job Overview

An opportunity has arisen for a passionate, friendly and enthusiastic individual to work as a Facilities Coordinator within Facilities (Central). The Facilities Coordinator will support the Facilities Management Team in the delivery of efficient and effective operational services provided by Facilities, within the locality concentrating mostly on Portering Services.

In conjunction with peers, co-ordinate and organise day to day activities of the operational staff within Portering Services. Based in Ysbyty Glan Clwyd but working in the Community when required.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Main duties of the job

The post holder is a key member of the Facilities team. They will authorise annual leave of Porters, complete digital rosters, raise purchase orders, deal with the Portering Service vehicles, Medical Cylinder deliveries and stock checks, etc. as well as deal with daily operational issues. They will also be required to provide support in the development of service improvements and assist with or undertake specific tasks/projects as required.

They will participate in the local induction of new staff members and record accordingly. Act as a mentor for operational staff, providing in-house training and assessing competence where appropriate. Maintain records of training and development.

Undertake staff appraisals for operational staff. Assess any training or development requirements highlighted during the assessments and report to the Facilities Management Team. Assist in all elements of management of staff, e.g. sickness absence meetings, recruitment, Respect & Resolution.

Monitor the conduct of staff under area of responsibility during the course of their duties in line with BCUHB policies and procedures, advising staff when their conduct falls outside of expected standards and escalating if improvements are not achieved. Regularly use computer software to produce rotas, Personal Development Reviews, etc. and to ensure all records are accurate, up to date and comply with the Data Protection Act.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed Job Description And Main Responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents.

Person specification

Qualifications

• Diploma Level or able to demonstrate equivalent level of experience

Desirable criteria

• Certificate in Supervisory Management

Experience

Essential criteria

• Supervisory/management experience within a Facilities or similar Department.
• Substantial experience within departments with a Facilities function

Aptitude And Abilities

Essential criteria

• Excellent interpersonal and customer care skills
• Able to travel between multiple sites
• Ability to undertake personal development reviews
• Ability to use own initiative and organise workloads
• Willing to work flexibly
• Computer Literate with good keyboard skills
• Able to maintain confidentiality
• Ability to work as part of a management and operational team

Desirable criteria

• Evidence of leading supervisory staff
• Understanding of Health & Safety, employment and relevant legislation

Values & Other

Essential criteria

• Able to demonstrate commitment to the department
• Able to work under pressure