Facilities Coordinator

Michael Page (UK); Manchester; On-site; GBP 28,000; Full time

Job summary

A leading company in the professional services industry is seeking a Facilities Coordinator in Manchester. This role involves supporting the Senior Facilities Co-Ordinator, managing supplier relationships, and ensuring quality service delivery across various facilities. The ideal candidate will have a background in facilities management with strong customer service skills and a proactive approach to problem-solving.

Benefits

Comprehensive benefits package

Opportunities for professional development

Supportive and inclusive company culture

Qualifications

• Minimum 2 years' experience in a similar FM role.
• Experience managing suppliers/sub-contractors.

Responsibilities

• Support the Senior Facilities Co-Ordinator in fostering relationships.
• Manage maintenance and operations for various facilities.

Skills

Customer Service

Supplier Management

Knowledge of FM Standards

Job description

Job Opportunity: Facilities Coordinator

Join a fantastic team in a central Manchester office with great career progression opportunities!

About Our Client

Our client is a reputable, large organisation within the professional services industry, committed to providing top-tier services across the UK.

Job Description

1. Support the Senior Facilities Co-Ordinator in fostering productive relationships with key stakeholders, end users, the FM team, and service providers.
2. Act as the interface between the core business and FM providers, managing requests for change and developing improvements to contracted services.
3. Promote a partnership approach with Service Providers based on cooperation, transparency, and honesty.
4. Collaborate with Service Providers to identify mutual benefits, shared investments, and innovative opportunities.
5. Monitor and audit the Service Provider's quality management and performance systems to ensure compliance.
6. Work with the Soft Services Manager to control costs and ensure operations stay within budget.
7. Manage maintenance and operations for various facilities including AV, air conditioning, building fabric, security, cleaning, and more.

Candidate Requirements

1. Minimum 2 years' experience in a similar FM role.
2. Experience managing suppliers/sub-contractors and monitoring performance.
3. Knowledge of standards and legislation relevant to FM.
4. Understanding of soft services such as mailroom, pest control, and vending.
5. Proven customer service skills in a corporate environment.

What We Offer

• Salary: £28,000 per annum
• Supportive and inclusive company culture
• Opportunities for professional development
• Comprehensive benefits package