Facilities Coordinator

TN United Kingdom; London; On-site; GBP 80,000 - 100,000; Full time

Job summary

An established industry player is seeking a dedicated Facility Coordinator to ensure the health and safety of employees and visitors at their offices. This role involves managing the physical space, coordinating with contractors, and developing maintenance processes. You will work collaboratively within a global team, responding to service requests and supporting emergencies while maintaining a customer-focused approach. If you thrive in a fast-paced environment and possess strong problem-solving skills, this opportunity offers a chance to make a significant impact in a dynamic workplace. Join a team that values your contributions and supports your growth.

Qualifications

• Preferred facility and/or project management experience.
• Ability to work with others and manage offices remotely.

Responsibilities

• Coordinate facility processes and ensure health and safety for all employees.
• Respond to facility service requests and support building emergencies.
• Maintain office equipment and assist in space planning.

Skills

Facility Management

Project Management

Customer Service

Problem Solving

Multi-tasking

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Service Now

Job description

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Working Hours: Monday to Friday - 9am - 5.30pm - Onsite

Position Summary:

Facility coordinator to work under the direction of the global facility director and regional facilities managers to ensure the health and safety of all employees and visitors to CSC offices. In addition, to manage the physical space of the CSC offices, including all office buildings, parking structures and grounds for each location assigned. The individual will serve as a liaison between employees, outside contractors and property managers to resolve issues in a timely manner. The facility coordinator will be responsible to develop and document processes for the maintenance and security of the CSC offices that are in alignment with the global facilities processes. The individual will be responsible for planning, implementing, and coordination of these processes for each location assigned with the support of the regional facilities teams.

Responsibilities to include:

1. Work effectively within a global team to achieve global facilities goals.
2. Maintain customer service focus while juggling multiple responsibilities and priorities. Stay organized while multi-tasking and work well in a fast-paced environment.
3. Possess outstanding follow-through and problem-solving skills, including basic project management.
4. Be self-directed and self-motivated to handle various tasks. Empowered to make decisions with the guidance of the global facilities director and regional facility manager.
5. Create documentation of processes and/or workflows.
6. Contribute to the facility team’s knowledge base, including documentation and collaboration with other facility coordinators and/or managers in the organization.
7. Respond to facility service requests via phone, email, and facility tickets (Service Now and/or property management specific systems). Address and resolve incidents and requests, engaging other resources to resolve all incidents in a timely manner. Document all resolutions and monitor for patterns or trends.
8. Support all building emergencies on an ongoing basis, including the coordination of outside contractors or property management to fix issues. Document all resolutions and monitor for patterns or trends.
9. Support a preventive maintenance program within the confines of the facility annual budget.
10. Assist in overseeing preventative maintenance schedules, test building security systems, and prepare for emergencies by creating action plans.
11. Serve as the facility emergency response coordinator and maintain plans for fire evacuation, emergency response, and disaster response as appropriate.
12. Support health and safety practices that meet local guidelines and/or requirements for each assigned office.
13. Meet regularly with each property and/or building management to discuss areas of opportunity, including monthly assessment of nightly janitorial services.
14. Maintain office equipment, including the physical space of all employees and facilities at a central campus.
15. Proactive space planning including documentation of processes. Review furniture, AV and equipment needs of the campus and budget accordingly.
16. Identify the sequence of events needed to coordinate various size internal and external office moves.
17. Maintain current lists of all furniture, AV and equipment assets, as well as track furniture and fixture (7 yr) and leasehold improvement (10 yr) depreciation schedules.
18. Administer the office supply relationship and look for opportunities to save the organization money.
19. Adjust work schedule as needed to cover after-hours projects, such as office moves and/or facility upgrades within reason.
20. Availability to handle after-hours on-call rotation as appropriate.
21. The position is very active and requires standing, walking, bending, kneeling, stooping, and climbing on a daily basis. Frequently required to lift or move over 50 pounds.

Skills and expertise to include:

1. Preferred facility and/or project management experience.
2. Microsoft Windows Operating system, Word, Excel, and Outlook.
3. Ability to work with others and to manage offices remotely.