Facilities Coordinator

CMS CMNO LLP; Greater London; On-site; GBP 26,000 - 35,000; Full time

Benefits offered by this job

Competitive salary

Hybrid working policy

Bonus scheme

25 days holiday

Private medical insurance

Parental leave

Disability accommodation

Job summary

CMS CMNO LLP in London is seeking a proactive Facilities/Client Services Assistant to support conference room set-ups, moves and changes. You will work with Facilities, IT and AV teams to ensure high-quality service for clients and colleagues.

You will conduct regular room inspections, assist with corporate events, manage stock levels and maintain safe, well-functioning workspaces. A hybrid work policy and competitive benefits accompany the role.

Qualifications

• Experience in a client-facing role.
• Ability to plan, prioritise and adapt to changing requirements.
• Comfort with basic AV and room setup tasks.

Responsibilities

• Deliver proactive workplace and conference services for clients and visitors.
• Set up meeting rooms, manage partitions, whiteboards and basic AV equipment.
• Coordinate with Facilities, IT and AV teams to resolve faults quickly.
• Carry out routine room inspections and audits for safety and cleanliness.
• Support office moves and events with minimal disruption.
• Maintain stock levels of consumables and equipment.

Skills

Excellent service

Planning & prioritising

Teamwork

Attention to detail

IT literacy

Problem solving

Interpersonal skills

Verbal communication

Numerical reasoning

Tools

Office software

Job description

JOB PURPOSE

To support the Client Services Team in the service of conference room set-ups, moves & changes. KEY RELATIONSHIPS: Client, Client Services Manager, Senior Client Services Executives, Client Services Executives, IT/AV Team, Maintenance Team, Catering, Security, wide Facilities and Business Services Teams.

MAIN DUTIES

Deliver a proactive, high-quality workplace and conference services function, ensuring an excellent experience for clients, visitors, and colleagues. Provide meeting room and event support, including room set-ups, partition operation, whiteboards, and basic AV equipment. Liaise with Facilities, IT, and AV teams to report, coordinate, and resolve faults efficiently. Conduct routine inspections and weekly audits of meeting rooms and workplace areas, ensuring facilities are safe, functional, and maintained to a high standard. Support office moves, workplace reconfigurations, and the installation or adjustment of workplace equipment with minimal disruption to business operations. Assist with corporate events, porterage services, furniture moves, and logistical support as required. Maintain appropriate stock levels of consumables and equipment to support business continuity. Identify and report building defects, contributing to planned maintenance and participating in the emergency call-out rota where required. Ensure compliance with Health and Safety policies, risk assessments, and safe working practices while promoting continuous improvement. Maintain organised storage areas and provide responsive, customer-focused support to meet operational and client requirements.

PERSON SPECIFICATION

Skills Highly service focussed with a ‘can do’ attitude Highly organised. Able to plan and prioritise. The ability to work effectively as part of a team and as an individual. The ability to listen, question and interpret information to understand requirements Has a keen eye for detail and identifies opportunities to improve set-ups. Numerical and verbal reasoning Good interpersonal skills, flexible to work with a range of styles and personalities Good verbal communication skills IT Literate Problem solving skills Ability to maintain standards when under pressure. Able to build strong relationships with key stakeholders Experience and Qualifications Experience in a client-facing role. Experience in facilities & building management Other To work overtime as and when required including weekends – flexibility. Ensure uniform is worn, is kept clean and you are of tidy appearance. Please be aware that this list is not exhaustive, and you will be required to comply with any reasonable ad hoc duties.

What’s in it for you?

We want to reward you today and help you plan for tomorrow. We appreciate that everyone is different, therefore we have designed a benefits system that offers choice and flexibility based on individual needs and lifestyles.

• Competitive basic salary (reviewed annually)
• Flexible, hybrid working policy
• Generous bonus scheme
• Up to 25 days holiday (rising to 28 days with service)
• Holiday exchange scheme
• Private medical insurance
• Enhanced parental leave
• Reasonable adjustments and accommodation for disabled talent in accordance with the Equality Act 2010

If you would like to read more information regarding our range of benefits, please visit our Rewards & Benefits page on our website.

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