Facilities Coordinator

Kier Group; Cardiff; On-site; GBP 27,000 - 36,000; Full time

Job summary

Kier Group is seeking a Facilities Coordinator at Velindre Cancer Centre in Wales to coordinate maintenance, manage the helpdesk, and support compliance to ensure a safe, well-run healthcare environment for patients and staff.

Welsh language ability is essential; you will communicate in Welsh and English. The role requires experience with facilities/maintenance coordination, CAFM/helpdesk systems, and strong IT skills to create reports and trackers.

Qualifications

• Experience coordinating facilities, maintenance or helpdesk services in a structured environment and knowledge of statutory compliance.
• Proficiency with CAFM or helpdesk systems and strong IT skills (MS Office, Excel) for reporting.
• Excellent organisation and attention to detail with ability to manage multiple priorities and maintain records.

Responsibilities

• Coordinate the helpdesk service and log, prioritise, and resolve requests within agreed timescales.
• Schedule and monitor planned preventive maintenance and statutory compliance activities (fire safety, water hygiene, electrical and gas safety).
• Manage reactive maintenance and coordinate subcontractors with documentation and safety records.
• Maintain compliance registers, certificates and audit-ready documentation across facilities systems.
• Support commercial administration: raise purchase orders, prepare reports, and track performance against SLAs.

Job description

Location

Velindre Cancer Centre, Wales

Hours

Monday to Friday on a shift rota of 06:00–15:00, 09:00–18:00 and 14:00–20:00

We are unable to offer certificates of sponsorship to any candidates in this role.

As a Facilities Coordinator at Velindre Cancer Centre, you'll be at the heart of our facilities operations, ensuring our specialist cancer care environment runs smoothly and safely. This is a varied and rewarding role where you'll coordinate maintenance activities, manage our helpdesk service, and support statutory compliance across the site. You'll work closely with our team, contractors and client representatives to maintain high standards and create a supportive environment for patients and staff. Welsh speaking is essential for this role, as you'll be communicating with colleagues and stakeholders in both Welsh and English.

What will you be responsible for?

As a Facilities Coordinator, you'll be working within the Facilities team, supporting them in delivering effective facilities management services at Velindre Cancer Centre. Your day to day will include:

• Coordinating the helpdesk service, ensuring all service requests and maintenance issues are logged, prioritised and resolved within agreed timescales
• Scheduling and monitoring planned preventative maintenance and statutory compliance activities, including fire safety, water hygiene, electrical and gas safety
• Managing reactive maintenance works and coordinating sub-contractor attendance, ensuring all necessary documentation and safety records are in place
• Maintaining accurate compliance registers, certificates and audit-ready documentation across all facilities systems
• Supporting commercial administration including raising purchase orders, preparing reports and tracking performance against service level agreements

What are we looking for?

This role of Facilities Coordinator is great for you if:

• You're a confident Welsh speaker with the ability to communicate effectively in both Welsh and English, verbally and in writing
• You have experience coordinating facilities, maintenance or helpdesk services in a structured environment, with a good understanding of statutory compliance requirements
• You're comfortable using CAFM or helpdesk systems and have strong IT skills, particularly with Microsoft Office and Excel for creating reports and trackers
• You're highly organised with excellent attention to detail, able to manage multiple priorities and maintain accurate records for compliance and audit purposes
• You have strong communication and customer service skills, and can work professionally and sensitively within a healthcare environment

Rewards and benefits

We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here.

Diversity and inclusion

Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here.

As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview.

Due to the nature of this role, you will also be required to complete an Enhanced Disclosure and Barring Service Check (applicants with convictions will be treated on a case-by-case basis. We do not discriminate based on an applicant's conviction history or the details of any convictions disclosed to us). Some roles may also be subject to further pre-employment checks.