Facilities Coordinator

The Best Connection; Bromsgrove; On-site; GBP 25,000 - 27,000; Full time

Benefits offered by this job

Pension scheme

Cycle to Work scheme

Flexible working options

Free car parking

GP 24/7 access

Healthcare plan

Job summary

The Best Connection in Bromsgrove is seeking a highly organized Facilities Coordinator to join our team. This role supports a portfolio of around 90 properties across the UK and reports to the Facilities Department, ensuring queries are addressed promptly and facilities processes run smoothly.

You will provide excellent customer service, communicate with colleagues and suppliers, and prioritise multiple requests in a busy environment.

Qualifications

• Strong verbal and written communication skills.
• Excellent customer service skills.
• Strong IT skills including Microsoft Office.

Responsibilities

• Support the Facilities department with management of the UK property portfolio.
• Respond to property-related queries and ensure timely action.
• Help ensure facilities requirements and processes are well managed.

Skills

Communication

Customer service

IT skills

Attention to detail

Prioritisation

Working under pressure

Tools

Microsoft Office

Job description

Facilities Coordinator

Bromsgrove | Monday–Friday

Salary: £25,000–£27,000 depending on experience and/or qualifications

Are you organised, proactive and great at keeping things running smoothly?

The Best Connection Group Limited is looking for a highly motivated Facilities Coordinator to join our established team in Bromsgrove.

This is a fantastic opportunity to play a key role in supporting our facilities department and helping to manage a portfolio of around 90 properties across the UK.

You’ll be someone who enjoys variety, takes pride in providing excellent customer service and can confidently juggle competing priorities in a busy environment.

What will you be doing?

• Supporting the Facilities department with the management of our UK property portfolio
• Responding to property-related queries and ensuring they receive appropriate, timely action
• Helping to ensure facilities requirements and processes are managed effectively
• Communicating with colleagues, suppliers and other stakeholders
• Prioritising tasks and managing multiple requests efficiently
• Providing a high standard of customer service across the business

What we're looking for

Essential:

• Strong verbal and written communication skills
• Excellent customer service skills
• Strong IT skills, including standard Microsoft Office applications or equivalent
• Excellent attention to detail
• The ability to prioritise effectively
• The ability to remain calm and work effectively under pressure

Desirable:

• Previous experience within a facilities or property department
• Full UK driving licence

What's in it for you?

• £25,000–£27,000 salary, depending on experience and/or qualifications
• 30 days' paid holiday, rising to 33 days after one year's employment, inclusive of statutory holidays
• Pension scheme
• Cycle to Work scheme
• Flexible working options
• Career progression opportunities
• Free car parking
• 24/7 employee support helpline
• Discounted gym membership
• Employee benefits, discounts and special offers across hundreds of well-known brands
• Access to a GP 24/7, 365 days a year
• Option to join a healthcare plan
• Up to 2 days' paid time off for volunteering

Working hours

• Monday to Friday
• Up to 37.5 hours per week
• 1-hour lunch break each day
• Office based with the option of 1 day working from home after qualifying period

Ready for your next career move?

If you're organised, customer-focused and ready to make a real difference in a busy Facilities team, we'd love to hear from you.

Join The Best Connection and help us create a better workplace for everyone.

This role is offered subject to satisfactory reference and DBS checks