Facilities Coordinator

CBRE Group, Inc.; Bracknell; In loco; GBP 23.000 - 36.000; Tempo pieno

Descrizione del lavoro

CBRE Group, Inc. in Bracknell is seeking a Facilities Coordinator to deliver FM services on site.

You will coordinate with FM Operations and Critical Service teams to meet SLAs, monitor third-party maintenance, and ensure compliance with HSE policies while supporting emergency response activities. Key responsibilities include reporting incidents, managing contractors within SHE standards, conducting SLA self-assessments, and handling mail, stationery, and site logistics to maintain a

Competenze

• Self-motivated and resourceful.
• Well organised with good prioritisation and planning skills.
• Customer services experience and the ability to communicate at all levels.

Mansioni

• Delivery of all FM Operations SLAs in accordance with KPI & Output measurements.
• Coordinate with FM Operations and Critical Service teams to deliver service level agreements.
• Support/monitor 3rd party maintenance supplier activities and report corrective works.
• Comply with HSE requirements outlined in SLA and company policy.
• Act as part of site Emergency team (Fire Marshall) for emergency control activities.
• Report accidents, illnesses and emergencies in relevant books/documents.
• Ensure contractors operate within SHE processes and client standards.
• Conduct monthly self-assessment SLA checks to support quarterly contract performance.
• Maintain site image and visual standards; manage mail room, printers, stationery, goods delivery.
• Co-ordinate site waste and recycling; statutory fire testing; security faults with access systems.
• Raise Purchase Orders and approve invoices; DFA cost control responsibilities.
• Understand customer requirements and close out concerns; provide cover for FM team as needed.

Conoscenze

Self-motivated

Well organised

Customer service

Descrizione del lavoro

Bracknell - England - United Kingdom of Great Britain and Northern Ireland

Job Title: Facilities Coordinator

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Facilities Coordinator to join the team located in Bracknell.

The successful candidate will be responsible for providing the operational delivery of all Facility Management services.

Key Tasks

• Primary focus on delivery of all FM Operations SLA’s in accordance with KPI & Output measurements
• Co-ordinate with FM Operations and Critical Service teams to deliver service level agreements
• Support/Monitor 3rd party maintenance supplier activities when required and report any corrective works arising
• Comply with HSE requirements as outlined within the SLA and as instructed by the company policy
• Act as a part of site Emergency team i.e. Fire Marshall, as required for emergency control activities
• Report all accidents, occupational illnesses and emergencies in relevant books/documentation
• Ensure all contractors, under sphere of control, operate within appropriate SHE processes and client HSE standards
• Conduct monthly self-assessment SLA checks in support of quarterly contract performance requirements
• Responsible for the image and visual standards of the site/s taking ownership of any issues or concerns
• Carry out Mail Room activities including receipt, sorting and distributing incoming and outgoing post to and from mail collection points, keeping post tray names up to date, ensuring areas are tidy and that uncollected post is distributed
• Check that printers and photocopiers are supplied with paper and change toner cartridges when required
• Monitor and maintain stationery levels
• Deliver goods received to correct destination/person
• Co-ordinate site waste and recycling arrangements
• Carry out statutory fire testing and associated checks
• Co-ordinate with Security and report any faults on access entry system where necessary
• Raise Purchase Orders for goods or services as required, in compliance of business controls at all times
• Approve invoices; goods received notes and statements for payment purposes
• Act as responsible person in line with DFA to carry out cost control function
• Take ownership and understand customer requirements and be able to demonstrate the ability to close out concerns and ensure customer is kept appraised at all times
• Act as deputy in the absence of line management
• Provide and arrange cover for the FM team as defined by line management
• In addition to the tasks mentioned above, other activities and responsibilities may be individually defined

Person Specification

• Self-motivated and resourceful
• Well organised and good prioritisation and planning skills
• Key focus for this role is to ensure that all FM services are delivered in a confident and efficient manner
• Service orientated attitude combined with innovative thinking
• Knowledge and awareness of the facilities management industry
• Practical experience in working with supply partners to deliver a seamless, integrated service
• Customer services experience and the ability to communicate at all levels

About CBRE Group, Inc.

CBRE Group, Inc. (NYSE: CBRE), a Fortune 500 and S’P 500 company headquartered in Dallas, is the world’s largest commercial real estate services and investment firm and a premier provider of critical infrastructure services. The company has more than 155,000 employees serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage servicing, valuations); Building Operations & Experience (facilities management, property management, flex space & experience, critical infrastructure); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at www.cbre.com .

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