Facilities Assistant [Fixed Term]

NTT America, Inc.; Greater London; On-site; GBP 21,000 - 27,000; Full time

Job summary

NTT DATA in London is seeking a Facilities Assistant, an entry-level role within Facilities Management. You will support general maintenance, room set-ups, and daily building inspections under supervision of a Facilities Manager.

The position is a fixed-term contract until 31 December 2027, with strong renewal prospects. You will liaise with building services staff to ensure safety, cleanliness and smooth operation of office spaces.

Qualifications

• High school certificate required.
• Fluent English is mandatory.
• Relevant vocational training is advantageous.

Responsibilities

• Set up for meetings and event spaces, and assist with general porterage.
• Process maintenance and repair requests in line with SLAs.
• Coordinate distribution and response to facilities service requests.
• Support daily building inspections and ensure compliance with Health and Safety.

Skills

Proactive

Independent work

Hygiene practices

Facility layout

Communication skills

Attention to detail

Safety practices

Time management

Working under pressure

Interpersonal skills

Education

High school certificate

Relevant vocational training

English fluent (Mandatory)

Job description

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The Facilities Assistant is an entry level role within the Facilities Management job family and is responsible for supporting general maintenance and repairs activities within the organization.

This role works under supervision of a Facilities Manager/Leader.

This role is a fixed term contract until 31st of December 2027, with strong possibilities of renewal.

Key Responsibilities:

• Configuration and set-up for meeting rooms and event spaces, general porterage duties.

• Helps to ensure that all maintenance and repairs requests received within the office environment and related buildings are carried out in line with the service level agreement.

• Assists with coordinating the distribution of and response to all service requests related to the facilities.

• Provides support with daily building inspections and ensures that all work undertaken conforms to the Health and Safety Act.

• Helps to conduct daily walkabouts, checking the cleanliness of all areas, especially bathrooms, break rooms and kitchens.

• Assists with documenting and reporting on in progress, new and/or completed maintenance, and repair requests to management.

• Helps to coordinate routine maintenance and repairs schedule.

• Provides support to ensure that all office facilities, tools, equipment, and stock (office consumable) levels are maintained and securely stored.

• Helps to liaise with all internal and external stakeholders including building services management, security, and access control and cleaning staff.

• Escalates non-performance of internal and external stakeholders to the management.

• Assists with any relevant activities as assigned by management

Knowledge and Attributes:

• Proactive and motivated and can work independently, as well as under supervision.

• Some knowledge of general hygiene practices.

• Some knowledge of facility layout.

• Good verbal and written communication skills.

• Detail orientated with good organizational skills.

• Some knowledge of safety practices.

• Good at time management.

• Ability to work well under pressure.

• Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times.

Academic Qualifications and Certifications:

• High school certificate.

• Relevant vocational training.

• English: fluent (Mandatory).

Required experience:

• Basic experience gained in a similar role and preferably a related work environment.

Workplace type :

On-site Working

About NTT DATA

NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune

Global 100. We are committed to accelerating client success and positively impacting society through

responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with

unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and

application services. Our consulting and industry solutions help organizations and society move

confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more

than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as

established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each

year in R&D.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us.