Facilities Assistant - Client Support Team

Convene; London; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading hospitality company in London is looking for team members to provide high standards of client care and cleanliness within its venue. Responsibilities include room setting, housekeeping, and ensuring compliance with health and safety regulations. This role offers opportunities for career kick-starts in the hospitality/events sector.

Benefits

Generous paid time off, including an extra day off for your birthday

Participation in pension scheme with contributions from Convene

Wellness subsidy to support wellbeing

Savings on bikes and equipment through Cycle to Work programme

Chance to be part of a dynamic, growing team

Opportunity to impact your team and business

Qualifications

• Must reside in the UK and be able to work without sponsorship.
• Team-oriented with flexible working approach.

Responsibilities

• Maintain cleanliness and comfort for clients.
• Set up meeting rooms according to client requirements.
• Carry out deep-cleaning duties as scheduled.

Skills

Client Care

Housekeeping

Health & Safety Compliance

Job description

London, UK

Please note: candidate must currently reside in the UK and be able to work in the UK without sponsorship.

Convene is an Equal Employment Opportunity Employer and we believe that diverse teams are the best teams. We live our values of GRIT (Genuine, Relentless, Integrity & Teamwork) and strive to create an inclusive and equitable workplace where everyone can be their true selves, where we all show up for each other. In line with our goal to be 1% better every day, we are committed to listening, learning, growing and improving.

Are you looking for flexible hours? Working as a team? There are many reasons to join our amazing Company. The skills you gain and the experience you gather may well kick-start your career in hospitality/events!

What You’ll Do:

Help provide a high standard of client care within the venue by maintaining a clean and comfortable environment for clients at all times.

Room Setting & Service:

• To set rooms each evening for the following day in accordance with client requirements and company standards
• To ensure that meeting rooms that are not in use are set up to company standards and therefore available for client showrounds

House-keeping:

• To ensure that all meeting rooms, staff offices and common areas are maintained to the highest level of cleanliness
• To clean and re-stock the washrooms on a daily basis
• To carry out deep-cleaning duties within the venue as per the schedule provided by the Facilities Supervisor
• To ensure that all waste removal is carried out according to Health & Safety regulations and company standards
• To ensure that stocks of cleaning materials are maintained by up-dating stock sheets
• To store and keep a log of lost property found in meeting rooms and common areas

Health and Safety

• To carry out duties in accordance with all Health and Safety regulations and company best practice

General:

• To be available for staff briefings and company events including attendance at the company
• To be available for weekend work where necessary
• To undertake any reasonable requests for ad hoc duties by the venue team

Who We Are:

Convene is a global hospitality company that manages a growing portfolio of lifestyle brands focused on revolutionizing the way people meet, work, and gather. It creates hospitality-driven experiences and uniquely designed destinations across its various brands with the singular mission of fostering human-to-human connection. The Convene portfolio comprises Convene, etc.venues by Convene, and Convene Signature, offering clients multiple products including event venues, meeting rooms, flexible office spaces, and building amenity centers. With hospitality at its core, each brand and product offers on-site culinary, in-room A/V, production services, and dedicated hospitality staffing resources.As the largest single provider of dedicated meeting and event venues in the U.S. and UK, and with a growing footprint of flexible office space, the Convene portfolio has a network of nearly 40 locations across nine global cities.

• Generous paid time off, including an extra day off for your birthday
• Participation in our pension scheme with contributions from Convene
• Wellness subsidy to support your wellbeing
• Savings on bikes and equipment through Convene’s Cycle to Work programme
• A chance to be part of a dynamic, growing team
• The opportunity to have a significant impact on your team and the business in the work that you do

Convene is committed to building an inclusive and diverse workforce. We are an Equal Opportunity Employer and welcome people from all backgrounds, experiences, abilities and perspectives.

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