Facilities Assistant

JLL; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in real estate actively seeks a motivated individual for a role encompassing event coordination and facilities management in London. The successful candidate will thrive in a high-specification corporate environment, ensuring seamless operations and an excellent customer experience.

Benefits

Competitive salary and benefits package

Career development opportunities

Qualifications

• Experience in a high-specification corporate environment.
• Reception or hospitality experience is advantageous.
• Knowledge of Facilities Management processes preferred.

Responsibilities

• Assist in setting up in-house and external events.
• Manage mail operations, deliveries, and inquiries.
• Support the Facilities Coordinator with vendor management.

Skills

Attention to detail

Strong communication skills

Organizational skills

Customer service background

Proactive work ethic

Tools

Outlook

Excel

Word

Job description

JLL empowers you to shape a brighter way.

Our team at JLL and JLL Technologies is shaping the future of real estate by combining world-class services, advisory, and technology for our clients. We are committed to hiring talented individuals and supporting their growth, careers, and sense of belonging. Whether you have experience in commercial real estate, skilled trades, or technology, or are looking to apply your skills in a new industry, join us as we help shape a brighter future.

Your responsibilities:

1. Assist in setting up in-house and external events as required.
2. Understand the primary responsibilities related to Meeting and Events delivery, ensuring a seamless customer experience across the Workplace.
3. Cover Front of House roles and responsibilities when needed.
4. Proactively note, record, and address issues related to the Workplace team scope.
5. Ensure timely logging and response to tickets raised in the helpdesk system.
6. Assess building maintenance issues through weekly inspections and recording findings.
7. Monitor stock levels of stationery and consumables, and place orders with suppliers.
8. Manage internal moves within the building with the Workplace team.
9. Collaborate with the Building Operations team and report defective H&S equipment for repairs.
10. Support the Facilities Coordinator with vendor management and soft service support as needed.
11. Maintain and review manuals, handbooks, and guidance notes.
12. Manage mail operations, deliveries, and inquiries as required.
13. Be familiar with procedures, courier services, and external contacts.
14. Manage stock of mail-related supplies and reorder when necessary.
15. Perform other tasks and duties as assigned.

Sound like you? To apply, you need to have:

1. Experience working in a high-specification corporate environment.
2. Reception or hospitality experience is advantageous.
3. A proactive, hands-on approach and willingness to support team members.
4. Knowledge of Facilities Management processes is preferred.
5. Proficiency in IT skills, including Outlook, Excel, and Word.
6. A professional, friendly, and welcoming attitude.
7. Excellent attention to detail.
8. Initiative and proactive work ethic.
9. Strong communication skills.
10. Organizational skills with the ability to prioritize tasks.
11. A background in customer service is essential.

What you can expect from us:

Join an entrepreneurial and inclusive culture on a key customer site, where success is celebrated, and diversity is valued. Our Total Rewards program supports your career development, recognition, well-being, benefits, and pay. We offer a competitive salary and benefits package.

Develop your strengths and enjoy a fulfilling career with varied experiences. Imagine where JLL can take you...

JLL is an Equal Opportunities Employer and encourages applications from all community sections.

Location: On-site – London, GBR

If this role resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We want to learn about what you bring to the table! For any adjustments needed during the application process, please contact us at [phone]. For other inquiries, please visit our Contact Us page. We look forward to hearing from you.

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