Facilities Assistant

National Trust for Places of Historic Interest or Natural Beauty; Uckfield; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Substantial pension scheme up to 10%

Free entry to National Trust places

Season ticket loan

EV car lease scheme

Perks at work discounts

Holiday allowance up to 32 days

Job summary

National Trust for Places of Historic Interest or Natural Beauty is seeking a Facilities Assistant at Sheffield Park to help keep the site in good condition and running smoothly for visitors. The role involves cleaning, minor maintenance and helping with deliveries, with a focus on high standards of customer service.

It is a flexible, zero-hours contract (fixed term to end of January 2027) with weekend and bank holiday presence; full online assessment required in place of a CV.

Qualifications

• Focused on giving great service to everyone you meet.
• Team player, but also happy to work on your own initiative.
• Well-organised and adaptable.
• Willing to learn new skills.
• Comfortable working in a flexible and adaptable way.
• Compliance. Eligibility to Work in the UK.

Responsibilities

• Cleaning, sweeping and litter-picking, inside and outside.
• Help with day-to-day presentation of National Trust buildings and outdoor spaces.
• Carry out minor maintenance and help unload deliveries.
• Speak to visitors and help with queries, delivering high standards of customer service.
• Assist other teams when extra support is needed.

Job description

This role is all about using your practical skills and attention to detail to look after a place that people love. We're looking for a Facilities Assistant at Sheffield Park to help keep the whole place in good condition and running smoothly for all the people who visit.

This is a zero-hour contract, meaning we can’t guarantee a set number of hours each week. While we aim to provide a consistent work pattern, flexibility is needed as schedules may change based on business needs. We’ll try to give as much notice as possible. The role includes weekends and Bank Holidays but does not require evening or split shifts.

Contract: Fixed Term ending end of January 2027

For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.

What it's like to work here

Widely regarded as a horticultural masterpiece, the elegant landscaped gardens at Sheffield Park are alive with colour and wildlife. Four lakes and gorgeous views make this picturesque location to work in. Family-friendly events are a key part of the visitor experience at Sheffield Park, and welcome people with plenty of shared ideas and energy to join us. This is a great opportunity to become part of a supportive and close-knit team in a place you’ll love working.

There is water everywhere - a series of interlinked man-made lakes display mesmerizing reflections of the trees and shrubs around the park. Explore over 100 acres of traditional landscape gardens originally laid out by Capability Brown and Humphry Repton in the 18th Century.

You’ll help with the day-to-day presentation of the National Trust’s buildings and outdoor spaces. You’ll be turning your hand to all sorts of cleaning and minor bits of maintenance, making sure that all our facilities are kept in good working order. You'll also be asked to help with some manual work such as unloading deliveries.

Duties such as cleaning, sweeping and litter-picking, both inside and outdoors. form a core part of this role. You’ll be aiming for the highest standards of customer service everywhere you look after, and this includes speaking to people as they visit and helping them with any queries. You might also get involved with general maintenance work and helping other teams if they need extra support.

You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.

Who we're looking for

We’d love to hear from you if you're:

• focused on giving great service to everyone you meet


• a team player, but also happy to work on your own initiative


• well-organised and adaptable


• willing to learn new skills


• comfortable working in flexible and adaptable way.

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary


• Free entry to National Trust places for you, a guest and your children (under 18)


• Season ticket loan


• EV car lease scheme (for roles that meet the salary criteria)


• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts


• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

National Trust place

Sheffield Park, Sheffield Park, Uckfield, TN22 3QX

Documents

Facilities Assistant - A1.pdf

Requirements

Compliance.Eligibility to Work in the UK

Additional information

Closing Date: 11th October 2026

Equal Opportunities Statement

The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here .

Safeguarding Statement

The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre.