Facilities Assistant

National Trust for Places of Historic Interest or Natural Beauty; Shrewsbury; On-site; GBP 14,000 - 21,000; Part time

Benefits offered by this job

Substantial pension up to 10%

Free entry to NT places for you and a

Season ticket loan

EV car lease scheme

Perks at work discounts

Holiday allowance up to 32 days

Job summary

National Trust for Places of Historic Interest or Natural Beauty is seeking a Facilities Assistant at Attingham Park. The role focuses on practical tasks to keep the site in excellent condition for visitors, with duties including cleaning, minor maintenance, and assisting with deliveries.

The role involves weekends and bank holidays with varied shifts (8am-4pm or 9am-5pm) under a zero-hour contract. Successful candidates complete an online assessment as part of selection.

Qualifications

• Customer service mindset with a focus on visitors.
• Team player who can also work independently.
• Well-organised and adaptable to changing schedules.
• Willingness to learn new skills relevant to site operations.
• Comfortable working in a flexible and varied environment.

Responsibilities

• Cleaning, sweeping and litter-picking inside and outside.
• Maintain day-to-day presentation of NT buildings and spaces.
• Assist with minor maintenance and unloading deliveries.
• Support other teams as needed to help operations run smoothly.
• Provide a helpful customer-facing experience to visitors.

Skills

Customer service

Team player

Well-organised

Adaptable

Willing to learn

Attention to detail

Job description

We’re looking for a Facilities Assistant to join us at Attingham Park to help keep the whole place in good condition and running smoothly for all the people who visit. This role is all about using your practical skills and attention to detail to look after a place that people love.

Salary: £12.75 per hour

Contract Duration: Fixed term until 30th June 2027

Contract: This is a zero-hour contract, meaning wecan’tguarantee a set number of hours each week.While we aim to provide a consistent work pattern, flexibility is needed as schedules may change based on business needs.We’lltry to give as much notice as possible. The role includes weekends and Bank Holidays but does not require evening or split shifts.Your shift times will vary depending on operational needs, with typical shifts including 8am-4pm and 9am-5pm.

Provisional Interview Date: Friday 9th October

For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.

What it's like to work here

Attingham welcomes more than half a million visitors a year. Make no mistake, this is a busy and thriving place to be that is full of life and locally loved. The National Trust team here today conserve and care for the estate carrying on the legacy of the eighth Lord and Lady Berwick who left the estate to the National Trust in 1947.

Attingham welcomes everyone - our supporters, members, and visitors are vital in helping us continue our work. Whatever your role, you’ll play your part in helping us build relationships and make connections with our regular visitors, those new to Attingham, and those yet to visit, so we can keep Attingham a special place now, and for everyone, and for ever. Attingham Park is arguably Shropshire’s greatest estate.

Built in 1785 and owned by the same family for five generation, today it is around 4,000 acres in size, and at its heart is a mansion, parkland, walled garden, play space, deer park and various food and beverage and retail outlets.

You’ll help with the day-to-day presentation of the National Trust’s buildings and outdoor spaces. You’ll be turning your hand to all sorts of cleaning and minor bits of maintenance, making sure that all our facilities are kept in good working order. You'll also be asked to help with some manual work such as unloading deliveries.

Duties such as cleaning, sweeping and litter-picking, both inside and outdoors. form a core part of this role. You’ll be aiming for the highest standards of customer service everywhere you look after, and this includes speaking to people as they visit and helping them with any queries. You might also get involved with general maintenance work and helping other teams if they need extra support.

You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.

Who we're looking for

We’d love to hear from you if you're:

• focused on giving great service to everyone you meet
• a team player, but also happy to work on your own initiative
• well-organised and adaptable
• willing to learn new skills
• comfortable working in flexible and adaptable way.

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Season ticket loan
• EV car lease scheme (for roles that meet the salary criteria)
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

National Trust place

Attingham Park, Atcham, Shrewsbury, SY4 4TP

Documents

Facilities Assistant - A1.pdf

Requirements

Compliance.Eligibility to Work in the UK

Additional information

Closing Date: 04 October 2026

Equal Opportunities Statement

The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here.

Safeguarding Statement

The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre.