Assistant HR Officer

Hertfordshire County Council; Stevenage; On-site; GBP 24,000 - 29,000; Full time

Job summary

Hertfordshire County Council is seeking an Assistant HR Officer in Stevenage to support the HR recruitment team with pre-employment checks, candidate management, and onboarding using our ATS. You will deliver accurate processing, advise hiring managers on policy, and help meet KPIs while delivering excellent customer service.

Office presence is required at least once a week. Strong organisational and communication skills, IT proficiency, and the ability to work under pressure are essential for

Qualifications

• Experience completing employment compliance clearances.
• Demonstrable experience using IT systems.
• Significant experience in customer service.
• Competent with Microsoft Office.
• Strong time management skills.
• Strong communication with stakeholders.
• Ability to follow policies and processes, ensuring adherence.
• Ability to meet deadlines and prioritise.
• Attention to detail and accuracy.
• Ability to work independently on high volume tasks.

Responsibilities

• Support HR Officer by delivering efficient, timely transactional processing of pre-employment checks.
• Manage candidate processing through our applicant tracking system and onboarding.
• Advise hiring managers on policy and best practice to attract and appoint candidates.
• Deliver customer service to meet KPIs and maintain high standards.
• Proactively prioritise workload and use MS Office to compile reports.
• Work in the office at least once a week.

Skills

Time management

Customer service

Microsoft Office

Attention to detail

Communication skills

Organisational skills

Tools

Applicant tracking system

Microsoft Excel

HR IT systems

Job description

Job Title

Assistant HR Officer

Location

Stevenage

Salary Range

£26,427 per annum (pro rata for part time)

Hours

37 per week - part time considered

Contract type

6 month contract

Directorate

Resources

About the team

Do you enjoy working in a busy team and have great organisation and customer service skills? We are looking for an Assistant HR Officer to join our established in-house HR recruitment team. Our team delivers a recruitment service across Hertfordshire County Council to ensure that Hiring Managers have the best resourcing solutions and attraction strategies to appoint high calibre candidates.

About the role

We are a busy team therefore, we'll need you to be extremely well organised, able to work under pressure, respond quickly and manage conflicting priorities. You will assist the HR Officer to deliver an excellent customer service by providing efficient and timely transactional processing of pre-employment checks and candidate management through our applicant tracking system. With onboarding experience and highly developed interpersonal skills you will be confident to advise hiring managers on policy and best practice. You will deliver excellent customer service and be able to ensure work is carried out to a high standard within agreed KPIs. You will need to be confident using Microsoft packages, including Excel, and have the ability to use your own initiative, constantly prioritising your own work to meet deadlines and demonstrating a pro‑active approach to your workload management. You are required to work in the office at least once a week.

Essential

• Experience of completing employment compliance clearances
• Demonstrable experience of using IT systems
• Significant experience in customer service
• Competent ability to use Microsoft Office
• Demonstrably strong time management skills
• Strong communication skills with a range of stakeholders
• Ability to follow agreed policies and processes, ensuring these are adhered to
• Ability to deliver to deadlines and elevate as appropriate
• Ability to work accurately and independently on a large volume and variety of activities and able to prioritise
• An eye for accuracy and attention to detail

Desirable

• Knowledge and understanding of HR and HR best practice

We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.

Additional information

We are changing

Hertfordshire County Council is undergoing Local Government Reorganisation (LGR). If you are employed by Hertfordshire County on 1 April 2028, it is expected that most roles will transfer to the newly‑created unitary councils on existing terms and conditions under TUPE (Transfer of Undertakings - Protection of Employment) principles.

LGR is one of the biggest changes we will face in a generation. It will reshape how we work and how services are organised and gives us a real opportunity to build something better. To find out more, visit

DisabilityConfident

We are proud to be a and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.

English Fluency

The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).

Interview Date: 24 September 2026 - in person

This job role is Level 6. Please locate the job profile here: