Facilities Assistant

Crone Corkill; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company is seeking Facilities Assistants to provide exceptional front of house services, manage meeting rooms, and support administrative tasks. The role involves ensuring a welcoming environment for visitors and maintaining operational efficiency in various facilities.

Responsibilities

• Serve as the first point of contact for visitors at the reception desk.
• Manage meeting room bookings and ensure cleanliness.
• Handle incoming and outgoing post and liaise with couriers.

Job description

Job Responsibilities

The Facilities Assistants will perform a wide range of duties, including but not limited to:

1. Front of House: Located at the reception desk, serving as the first point of contact for external visitors. Responsibilities include providing first-class front of house/reception services, managing visitors, answering telephone calls, handling queries via the shared mailbox, and addressing day-to-day questions raised by employees, visitors, and contractors through the work flow management system or directly. Assistance with other services/support as required is also expected.
2. Meeting Rooms: Ensuring meeting rooms are maintained to an exceptional standard at all times. Responsibilities include managing the booking system, checking and clearing rooms between meetings, conducting operational checks of equipment, and arranging hospitality with the on-site caterer as needed.
3. Mailroom: Managing incoming and outgoing post, distributing mail to recipients, and liaising with the landlord's courier room as necessary.
4. Other Duties: Providing general administrative support as required, managing the access control system, issuing passes to staff, liaising with the landlord regarding building passes, ordering and replenishing kitchen and office consumables, maintaining tea point areas, and controlling stock levels of stationery and print stations.
5. Supporting the Facilities Manager with administrative tasks, managing FM contractors, maintaining the facility, assisting with the annual budget, and ensuring records are up-to-date.
6. Proactively reporting and following up on maintenance issues around the building.

Note: This role is with Australasian Recruitment Company Limited.