Facilities Assistant

Sodexo Group; Cambridge; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a Facilities Assistant to enhance the visitor experience at a vibrant corporate site. This role involves welcoming guests, supporting colleagues with logistics, and ensuring a tidy and safe environment. Join a team that values your contributions and offers a supportive atmosphere. With opportunities for personal growth and a commitment to well-being, this position is perfect for those looking to make a positive impact in their workplace. If you have a passion for customer service and a proactive attitude, this is your chance to thrive in a rewarding role.

Benefits

Mental Health Support

24-hour Virtual GP Service

Employee Assistance Programme

Discounts from 1900 retailers

Pension Plan

Life Assurance Benefits

Learning and Development Opportunities

Bike to Work Scheme

Qualifications

• Previous experience in a similar role is a plus.
• Proficiency in office software is essential.

Responsibilities

• Greet and welcome guests with warmth and professionalism.
• Support colleagues with meeting room setup and hospitality.
• Maintain a tidy reception and lobby area.

Skills

Interpersonal Skills

Communication Skills

Customer Service

Organizational Skills

Attention to Detail

Tools

Microsoft Office

Excel

PowerPoint

Outlook

Job description

Job Title: Facilities Assistant

Location: Cambridge, CB2 0AA

Join us to enhance comfort and convenience, while building your future!

We are looking for a friendly and professional Facilities Assistant to be the welcoming face of our vibrant corporate site. Your role will involve providing support to ensure seamless operations and creating a positive experience for all visitors and colleagues. Join a team that values you for who you are!

What You’ll Do:

1. Greet and welcome guests with warmth and professionalism, shaping a positive first impression.
2. Support colleagues and clients by assisting with meeting room setup, connectivity, and hospitality.
3. Maintain a tidy and inviting reception, mailroom, and lobby area.
4. Ensure safety by monitoring health and safety practices and reporting issues as needed.
5. Serve as the site’s go-to person for providing information and assistance.

What You Bring:

• Previous experience in a similar role is a plus, but excellent interpersonal and communication skills are essential.
• A positive, energetic, and proactive attitude with a passion for customer service.
• Proficiency in office software (e.g., Microsoft Office, Excel, PowerPoint, Outlook).
• Strong organizational skills and attention to detail.

What We Offer:

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong to a company and team that values you, acts with purpose, and offers opportunities to thrive in your own way. We also provide a range of resources, rewards, and benefits:

• Unlimited access to mental health and wellbeing support platforms.
• Access to a 24-hour virtual GP Service.
• An Employee Assistance Programme offering support for various issues, including legal and financial advice.
• The Sodexo Discounts Scheme with deals from over 1900 retailers, including utilities, groceries, entertainment, fashion, and travel (also available to friends and family).
• Opportunities to save for your future through our Pension Plan.
• Life assurance benefits for colleagues who pass away while employed.
• Accessible learning and development routes to support your career growth.
• Bike to Work Scheme to promote environmental responsibility and fitness.

Ready to be part of something greater? Apply today!

Drive business success — and your career.

Sodexo reserves the right to close this advert early if we receive a high volume of applications.

Package Details

• Monday - Friday, 07:00 - 15:30
• 40 hours per week
• £12.60 per hour + Sodexo benefits
• Benefits include discounted train/bus travel, employee assistance program, discounted meals, and uniform provided.

About Sodexo

Our Purpose: To create a better every day for everyone, building a better life for all. As a global leader in services that enhance Quality of Life, we operate in 55 countries, serving over 100 million consumers daily through our diverse services including On-Site Food and FM Services, Benefits & Rewards, and Personal & Home Services.

We are committed to being an inclusive employer and a forces-friendly employer. We welcome applications from individuals of diverse backgrounds and experiences and encourage involvement in our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, and others.

We are a Disability Confident Leader employer, dedicated to fostering an inclusive culture and providing opportunities for disabled candidates. Learn more about our inclusive initiatives here.