Facilities Assistant

National Trust; Bushmills; On-site; GBP 22,000 - 27,000; Full time

Benefits offered by this job

Pension up to 10%

Free entry for you and family

Rental deposit loan

Season ticket loan

EV car lease

Discounts via Perks at Work

Holiday allowance 32 days plus buy-sun

Flexible working

Employee assistance programme

Free parking

Job summary

National Trust is seeking a Facilities Assistant at Giants Causeway to help keep buildings and outdoor spaces in excellent condition for visitors. The role involves cleaning, basic maintenance, and some manual tasks to ensure a welcoming site. You will also assist with deliveries and support colleagues as needed.

The position is permanent and based on annualised hours, with a salary of £24,862.50 per year, paid in 12 equal instalments. An online assessment replaces the CV/application form.

Qualifications

• Focus on giving great service to everyone you meet.
• Team player but able to work on your own initiative.
• Well-organised and adaptable.
• Willing to learn new skills.
• Comfortable working in a flexible and adaptable way.

Responsibilities

• Clean, sweep and litter-pick inside and outdoors as part of daily duties.
• Assist with maintenance tasks and basic repairs where needed.
• Help with unloading deliveries and general site tasks.
• Support other teams as required to keep facilities in good condition.

Skills

Customer service

Teamwork

Organisational skills

Adaptability

Willing to learn

Job description

Summary

We are looking for a Facilites Assistant at Giants Causeway to help keep the whole place in good condition and running smoothly for all the people who visit. This role is all about using your practical skills and attention to detail to look after a place that people love.

Salary: £24,862.50 per annum

Contract: Permanent

Hours/ working pattern: 1950 hours per year. This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year.

For this role, you'll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.

What it's like to work here

As a Facilities Assistant, you will be based within the North Coast Property Group, helping to ensure that our sites remain safe, welcoming, well-maintained, and operating smoothly for visitors and colleagues alike.

The North Coast Property Group includes several iconic visitor attractions, including:

• Carrick-a-Rede Rope Bridge
• The Giant's Causeway Visitor Centre
• Downhill Demesne
• Hezlett House

What you'll be doing

You'll help with the day-to-day presentation of the National Trust's buildings and outdoor spaces. You'll be turning your hand to all sorts of cleaning and minor bits of maintenance, making sure that all our facilities are kept in good working order. You'll also be asked to help with some manual work such as unloading deliveries.

Duties such as cleaning, sweeping and litter-picking, both inside and outdoors. form a core part of this role. You'll be aiming for the highest standards of customer service everywhere you look after, and this includes speaking to people as they visit and helping them with any queries. You might also get involved with general maintenance work and helping other teams if they need extra support.

You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role.

Who we're looking for

We'd love to hear from you if you're:

• focused on giving great service to everyone you meet
• a team player, but also happy to work on your own initiative
• well-organised and adaptable
• willing to learn new skills
• comfortable working in flexible and adaptable way.

The package

The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme (for roles that meet the salary criteria)
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places

Click here to find out more about the benefits we offer to support you.