Facilities Assistant

National Trust for Places of Historic Interest or Natural Beauty; Bushmills; On-site; GBP 21,000 - 29,000; Full time

Benefits offered by this job

Substantial pension scheme up to 10%

Free entry to National Trust places

Season ticket loan

EV car lease scheme

Perks at work discounts

Holiday allowance up to 32 days

Job summary

The National Trust is seeking a Facilities Assistant at Giants Causeway in Bushmills, Northern Ireland. You will help keep the site clean, safe and welcoming for visitors, using practical skills and attention to detail.

The role involves cleaning, light maintenance, unloading deliveries, and delivering excellent customer service. It is a permanent role with annualised hours and a salary of £24,862.50 per year.

Qualifications

• Focus on giving great service to visitors.
• Team player but able to work on own initiative.
• Well-organised and adaptable.
• Willing to learn new skills.
• Comfortable working in flexible and adaptable ways.

Responsibilities

• Cleaning, sweeping and litter-picking inside and outdoors.
• General maintenance tasks and upkeep of facilities.
• Unloading deliveries and assisting other teams as needed.
• Provide assistance to visitors with queries and directions.

Skills

Customer service

Team player

Organised

Adaptable

Willing to learn

Job description

We are looking for a Facilites Assistant at Giants Causeway to help keep the whole place in good condition and running smoothly for all the people who visit. This role is all about using your practical skills and attention to detail to look after a place that people love.

Salary: £24,862.50 per annum

Contract: Permanent

Hours/ working pattern: 1950 hours per year. This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year.

For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.

What it's like to work here

As a Facilities Assistant, you will be based within the North Coast Property Group, helping to ensure that our sites remain safe, welcoming, well-maintained, and operating smoothly for visitors and colleagues alike.

The North Coast Property Group includes several iconic visitor attractions, including:

• The Giant's Causeway Visitor Centre
• Downhill Demesne

What you'll be doing

You’ll help with the day-to-day presentation of the National Trust’s buildings and outdoor spaces. You’ll be turning your hand to all sorts of cleaning and minor bits of maintenance, making sure that all our facilities are kept in good working order. You'll also be asked to help with some manual work such as unloading deliveries.

Duties such as cleaning, sweeping and litter-picking, both inside and outdoors. form a core part of this role. You’ll be aiming for the highest standards of customer service everywhere you look after, and this includes speaking to people as they visit and helping them with any queries. You might also get involved with general maintenance work and helping other teams if they need extra support.

You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.

Who we're looking for

We’d love to hear from you if you're:

• focused on giving great service to everyone you meet
• a team player, but also happy to work on your own initiative
• well-organised and adaptable
• willing to learn new skills
• comfortable working in flexible and adaptable way.

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Season ticket loan
• EV car lease scheme (for roles that meet the salary criteria)
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

National Trust place

Giant's Causeway, 60 Causeway Road, Bushmills, BT57 8SU

Documents

Facilities Assistant - Career Level A1.pdf

Requirements

Compliance.Eligibility to Work in the UK

Additional information

Closing Date:4th October 2026

We are committed to equal opportunities and welcome applicants regardless of religious beliefs, political opinion, race, sex, marital status, age or disability.

Equal Opportunities Statement

The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here .

Safeguarding Statement

The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre.