Facilities Assistant

Higgs LLP; Brierley Hill; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a proactive Facilities Assistant to ensure the smooth operation of office maintenance and postal services. This role is vital in maintaining high service standards and strong interdepartmental relationships. Responsibilities include opening the office, conducting building checks, and assisting with minor repairs. The ideal candidate will possess excellent communication and organizational skills, a practical approach to problem-solving, and a commitment to health and safety compliance. Join a dynamic team that values flexibility and dependability in a supportive work environment.

Qualifications

• Experience in a Facilities service team is advantageous.
• Ability to maintain a safe working environment.

Responsibilities

• Open the office at 7am and ensure readiness for staff.
• Conduct internal and external building checks for compliance.
• Assist with minor building maintenance and repairs.

Skills

Communication Skills

Organisational Skills

Time Management

Problem Solving

Health and Safety Compliance

Job description

To forge long-term relationships that have a positive impact on our people, our clients, our business partners, and our community.

Our Commitment to Our People

We do not think there is a magic formula to the Higgs culture. The key is to listen to and respect our people. If we take care of our people and our people take care of our clients, then everything we want as a firm will take care of itself. We are friendly and open to new ideas.

Our Core Values

Higgs core values are “CLEAR” – Care, Legacy, Excellence, Authenticity, Relationships

Role Purpose

We are seeking a proactive and detail-oriented Facilities Assistant to support the firm’s postal requirements and ensure that essential office maintenance checks are conducted in a timely and efficient manner.

The Facilities Assistant will play a key role in delivering a high standard of service across the firm, maintaining strong working relationships with all departments. They will be responsible for understanding the needs and expectations of our people and translating these into a responsive and effective service.

Key Responsibilities

• Open the office at 7am, disabling the alarm and ensuring the lights are switched on ready for people to arrive to work.
• Assisting with minor building maintenance issues, such as small repairs.
• Carry out internal and external building checks.
• Undertake weekly fogging in all areas of the office.
• Available to attend site during out of hours in the case of an emergency.
• Collection of post from local post office
• Undertake a variety of daily, weekly and monthly checks to ensure compliance and that plant and equipment is in good order.
• Daily checks on stationery in all business centres. Tidy and replenish where needed. Inform Facilities team when stock levels are low.
• Opening of post, ensuring it is sorting into the correct departments
• Ensure confidential paper waste is destroyed appropriately.
• Maintain the shared Facilities email inbox and respond to requests accordingly.
• Act as point of contact for contractors when the Facilities Team Leader / Co-ordinator is out of the office and work flexibly to allow them access outside of normal hours where required.
• Assisting with office moves including moving furniture and other equipment when needed.

Person Specification

• Clear communication, organisational and time management skills.
• A good understanding of Health and Safety compliance with a view to maintaining a safe working environment.
• Reliable with excellent time keeping.
• Practical approach with good problem solving skills.
• Flexible and dependable, able to take the initiative.
• Able to remain calm under pressure and work to tight deadlines.
• Conscientious, approachable and enthusiastic.

Technical Knowledge

• Some experience of working within a Facilities, service led team would be advantageous.

What You Need to Know

We encourage a ‘dress for your diary’ approach which means dressing in a manner appropriate for your schedule or the specific appointments you have on any given day.

As charter signatories to The Law Society’s Diversity and Inclusion Charter, Higgs are committed to developing a diverse business by engaging with the widest pool of talent. We recognise this is an ongoing journey and regularly monitor our figures which can be viewed here .