Duty Officer / Caretaker / Facilities Assistant

TN United Kingdom; Leicester; On-site; GBP 22,000 - 30,000; Full time

Job summary

An established industry player in Leicester is seeking a Duty Officer / Caretaker / Facilities Assistant to ensure the smooth operation of facilities. This role requires excellent interpersonal and customer service skills, as you will be the first point of contact for visitors and tenants. Your responsibilities will include maintaining cleanliness, performing safety checks, and liaising with third-party contractors. Join a dynamic team dedicated to providing a safe and welcoming environment, where your contributions will be valued and impactful. If you're looking for a rewarding position that offers variety and the chance to make a difference, this opportunity is for you.

Qualifications

• Excellent interpersonal and communication skills are essential.
• Ability to multitask and prioritize responsibilities effectively.

Responsibilities

• Provide high-quality customer service and liaise with contractors.
• Perform daily building checks and maintain safety standards.
• Assist in managing meeting room bookings and building security.

Skills

Interpersonal Skills

Communication Skills

Customer Service

Administrative Skills

Multitasking

Job description

Duty Officer / Caretaker / Facilities Assistant, Leicester

Client: AWD online

Location: Leicester

Job Category: Other

EU work permit required: Yes

Job Reference: a7a0288c7f0a

Job Views: 7

Posted: 26.04.2025

Expiry Date: 10.06.2025

Job Description:

JOB OVERVIEW

We have a fantastic new job opportunity for a Duty Officer / Caretaker / Facilities Assistant with excellent interpersonal, communication, customer service, and administrative skills, with the ability to multitask and prioritize.

In this role, you will be responsible for providing caretaking services, liaising with third-party contractors, welcoming visitors, and ensuring the reception, courtyards, paths, car parks, goods in area, plant room, and bin store are clean and tidy. You will also support the wider team in managing meeting room bookings.

You will carry out daily building checks to ensure all equipment and facilities are used safely and effectively.

APPLY TODAY

If this position matches your skills and interests, please send your CV for our Recruitment Team to review.

DUTIES

• Provide high-quality customer service when communicating with tenants, staff, and visitors. Liaise with contractors and support routine enquiries. Assist in managing meeting room bookings.
• Ensure the presentation of reception and communal areas, including courtyards, paths, car parks, goods in area, plant room, and bin store, is maintained to a high standard.
• Perform daily building checks to ensure safety and proper use of equipment and facilities, documenting issues and reporting urgent matters to the Centre Manager.
• Support health and safety checks, including testing fire and intruder alarm systems, emergency lighting, fire equipment, water temperatures, and maintaining clear exits. Report issues promptly.
• Assist in maintaining building security, operate CCTV and video systems, and participate in out-of-hours access arrangements.
• Regularly check the building to ensure it is maintained to the highest standards, including emergency cleaning when necessary.
• Work effectively as part of a team, sharing information, attending meetings, and supporting colleagues to ensure smooth facility operations.

CANDIDATE REQUIREMENTS

• Excellent people skills and customer service abilities.