Facilities Administrator

JLL; East Midlands; On-site; GBP 25,000 - 32,000; Full time

Job summary

JLL is seeking a Facilities Administrator to be based onsite at Rolls-Royce in Derby. You will assign jobs to engineers and service professionals, manage PO requests, and use Corrigo to create proposals and track tasks across daily operations.

You will coordinate calendars, bookings and documentation, ensuring timely responses to client queries and compliance with company guidelines.

Qualifications

• Organisational traits with attention to detail.
• Excellent verbal and written communication skills.
• Ability to prioritise tasks and manage time efficiently.
• Proficient in Corrigo and related software.
• Experience coordinating jobs or managing service professionals is desirable.
• Knowledge of procurement processes and raising purchase orders.
• Ability to multitask in a fast-paced environment.
• Strong problem-solving abilities and customer-facing professionalism.
• Working knowledge of MS Office applications.
• Familiarity with compliance and regulatory requirements is a plus.

Responsibilities

• Input updates into data collection systems and email service professionals when a job is required.
• Raise Purchase Order Requests (POR) for materials and planned jobs to ensure resources.
• Create proposals on Corrigo for works over £1k with pricing and attach documents.
• Address customer queries promptly via phone, email or Corrigo and follow up with service professionals.
• Book subcontractors onto job sites and manage project timelines.
• Input all job bookings onto a shared calendar for efficient coordination.
• Close Work Orders on Corrigo after completion and organise SharePoint folders.
• Raise remedial actions or follow-ups after service visits to ensure client satisfaction.
• Ensure all compliance documents are stored securely according to guidelines.

Skills

Organisational skills

Communication skills

Time management

Corrigo

Procurement (POs)

SharePoint

Microsoft Office

Service coordination

Problem solving

Customer liaison

Tools

Corrigo

SharePoint

Microsoft Office

Job description

Location: Raynesway, Derby (on client site Rolls-Royce)

Hours – 40hrs per week (Monday to Friday)

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world-class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward

Location: Raynesway, Derby (on client site Rolls-Royce)

Hours – 40hrs per week (Monday to Friday)

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world‑class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward

What this job involves:

We are seeking a highly organised and detail‑oriented individual to join our team onsite at Rolls‑Royce, Raynesway as a Facilities Administrator. As a Facilities Administrator, you will play a key role in ensuring the smooth and efficient execution of our daily operations. Your primary responsibility will be to assign jobs to engineers and service professionals, both at the beginning and end of each workday.

What your day to day will look like:

• Inputting updates onto the data collection systems and sending emails to service professionals when their assistance is required for a job, whether it be for a callout or a quotation.
• Raising Purchase Order Requests (POR) encompassing materials and planned jobs, ensuring that necessary resources are available for successful job completion.
• Creating proposals on Corrigo for works over £1k, providing detailed information and pricing for customer consideration. Attaching relevant documents, such as job reports, costs, and funding requests onto Corrigo for easy reference.
• Addressing customer queries promptly and professionally via phone, email, or the Corrigo system. Actively following up with service professionals to ensure timely response and resolution of callouts. Booking subcontractors onto job sites using designated booking forms, ensuring their availability and adherence to project timelines.
• Inputting all job bookings onto a shared calendar to maintain an updated schedule for efficient coordination. Closing Work Orders (WOs) on the Corrigo system after successful completion of jobs, ensuring accurate recording and documentation. Creating and organizing folders on Sharepoint to store documents and maintain a well‑structured and accessible filing system. Raising any remedial actions or follow‑ups required following service visits to ensure customer satisfaction and resolution. Ensuring all compliance documents are accurately saved and securely stored according to company guidelines.

You should possess.

• High level of organisation and attention to detail.
• Strong communication skills, both oral and written.
• Ability to effectively prioritize tasks and manage time efficiently.
• Proficiency in using Corrigo and other relevant software applications.
• Experience in coordinating jobs or managing service professionals is preferred.
• Familiarity with procurement processes and experience raising purchase orders.
• Ability to multitask and work in a fast‑paced environment.
• Strong problem-solving abilities and ability to handle customer inquiries with professionalism.
• Working knowledge of Microsoft Office applications.
• Knowledge of compliance and regulatory requirements is a plus.
• Good understanding of Service Delivery and customer liaison.

At JLL, we believe the most effective teams are built when everyone is empowered to thrive. We support each other's wellbeing and champion inclusivity and belonging across teams, reflecting the diversity of the UK. If you're ready to take the more inspiring, innovative, and optimistic path on your journey toward success as a Facilities Administrator, we invite you to join our team and make a lasting impact