Facilities Admin & Estates Helpdesk Officer

City Hospitals Independent Commercial Enterprises Ltd (CHoICE); South Shields; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Fitness Centre (SRH)

Cycle to work scheme

Childcare Co-ordinator

Job summary

City Hospitals Independent Commercial Enterprises Ltd (CHoICE) is seeking a Higher Clerical Officer to support engineering and building facilities management across CHoICE sites. The role involves administrative duties, contractor on-boarding, and duties within the Estates helpdesk to handle reactive and planned works.

The ideal candidate will be friendly, customer-focused and flexible, with an understanding of engineering/building activities and a willingness to learn Estates systems.

Qualifications

• Positive, friendly and cooperative manner.
• Customer-focused attitude and ability to represent front-of-house.
• Willingness to learn and adapt to Estates systems.

Responsibilities

• Provide administrative support for engineering and building related processes and compliance on site.
• Register and welcome external contractors on site.
• Support Estates helpdesk and triage emergency/reactive calls before escalation.

Skills

Customer service orientation

Negotiation skills

Flexibility

Understanding of engineering/building

Job description

City Hospitals Independent Commercial Enterprises Ltd (CHoICE) is seeking a Higher Clerical Officer to support engineering and building facilities management across CHoICE sites. The role involves administrative duties, contractor on-boarding, and duties within the Estates helpdesk to handle reactive and planned works.

The ideal candidate will be friendly, customer-focused and flexible, with an understanding of engineering/building activities and a willingness to learn Estates systems.