Facilities Account Director

Apleona UK; Northampton; On-site; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Monthly Car Allowance

Life Assurance

Access to a virtual GP and health/well

Job summary

Apleona UK is seeking an experienced Facilities Account Director in the Midlands (preferably Northampton area) to own a high-profile contract and drive exceptional service across multi-site portfolios.

You will lead a team of Facilities Managers, manage multi-million-pound P&Ls, and align service delivery with strategic objectives. The role involves client engagement, growth initiatives, and driving innovation within a collaborative team.

Qualifications

• Experience managing hard and soft FM services in a multi-site environment.
• Strong financial and commercial acumen with experience managing multi-million-pound budgets.
• Ability to lead large, geographically dispersed teams and deliver results under pressure.
• Excellent communication and presentation skills with senior stakeholders.
• Knowledge of employee relations and employment law.
• Must have UK driving licence and access to personal vehicle.

Responsibilities

• Lead and develop a team of Facilities Managers to deliver outstanding service.
• Deliver high-quality service across multi-site, multi-service portfolios.
• Manage multi-million-pound P&Ls, contract compliance and strategic alignment.
• Identify growth opportunities, implement best practices and drive innovation.
• Conduct regular client meetings, performance reviews and negotiations to maintain standards.

Skills

Leadership

Financial acumen

Stakeholder management

Communication skills

Employment law knowledge

UK driving license

Education

IOSH Directing Safely or equivalent

Job description

Location – Midlands, preferably Northampton area

Permanent/ Full-Time

We’re looking for an experienced Facilities Account Director to take ownership of a high-profile contract and deliver exceptional service across multi-site, multi-service portfolios. This senior client-facing role combines strategic development, financial management, and operational leadership to ensure first-class results and strong client relationships.

As Account Director within Facilities, you’ll lead and develop a team of Facilities Managers to deliver outstanding customer service and operational performance. You’ll manage multi-million-pound P&Ls, oversee contract compliance, and align service delivery with strategic business objectives. Working closely with clients and internal teams, you’ll identify growth opportunities, implement best practices, and drive innovation. Regular client meetings, performance reviews, and negotiations will be key to maintaining high standards and achieving business targets.

As a Facilities Account Director, we’re looking for:

• IOSH Directing Safely or equivalent
• Proven experience managing hard and soft FM services within a multi-site environment
• Strong financial and commercial acumen with experience managing multi-million-pound budgets
• Ability to lead large, geographically dispersed teams and deliver results under pressure
• Excellent communication and presentation skills with senior stakeholders
• knowledge of employee relations and employment law
• Must have UK driving license and access to personal vehicle
• Monthly Car Allowance
• Life Assurance
• Access to a virtual GP and health/wellbeing app
• Opportunity to influence strategic direction and drive innovation
• Work with a collaborative, forward-thinking team in a dynamic environment

Apleona is an equal opportunities employer, and we are committed to recruit a diverse and inclusive workforce. We base all our employment decisions on merit, job requirements and business needs.