F&B Team Member - Bar, Restaurant & Room Service

Brightstar Hospitality Management; Salisbury; On-site; GBP 12,398,000 - 16,531,000; Full time

Job summary

Brightstar Hospitality Management is seeking a dedicated F&B Team Member at Milford Hall to deliver warm, professional service across our restaurants, bars, and room service. You will ensure smooth operations by taking orders, serving promptly, and maintaining spotless dining areas.

Role requires hospitality experience or a strong customer-focus mindset, with flexibility to work evenings and weekends. Team collaboration and adherence to hygiene standards are essential for guest satisfaction.

Qualifications

• Excellent verbal communication and guest service skills.
• Ability to multitask and stay organised in a busy environment.
• Positive, team-oriented attitude with attention to detail.
• Adaptable and calm under pressure.
• Knowledge of food hygiene and safety procedures.
• Willingness to work late nights when required, including cleaning and closing duties after service.
• Previous experience in hospitality or F&B service (preferred).
• Proficiency in a second language (preferred).
• Familiarity with POS systems or table service procedures (preferred).

Responsibilities

• Greet guests warmly and build rapport to enhance their dining experience.
• Communicate clearly with team members and other departments.
• Support a positive and respectful team atmosphere.
• Respond to guest requests and resolve minor concerns confidently.
• Assist new team members by sharing knowledge and guidance.
• Demonstrate a helpful, flexible approach to teamwork.
• Embody Brightstar values in every guest and team interaction.
• Serve food and drinks accurately, efficiently, and to brand standards.
• Set up and clear tables, service areas, and equipment before and after service.
• Maintain cleanliness and presentation across all F&B areas.
• Ensure compliance with food hygiene, health, and safety regulations.
• Follow procedures for room service, bar service, and restaurant operations.
• Ensure all guest interactions are courteous, timely, and tailored.
• Keep menus, condiments, and stations tidy and up to date.

Skills

Verbal communication

Multitasking

Teamwork

Customer focus

Attention to detail

Flexibility

Casual hospitality knowledge

Second language (optional)

POS systems

Tools

POS systems

Job description

Brightstar Hospitality Management is seeking a dedicated F&B Team Member at Milford Hall to deliver warm, professional service across our restaurants, bars, and room service. You will ensure smooth operations by taking orders, serving promptly, and maintaining spotless dining areas.

Role requires hospitality experience or a strong customer-focus mindset, with flexibility to work evenings and weekends. Team collaboration and adherence to hygiene standards are essential for guest satisfaction.