F&B Team Member

7 Hospitality Management Ltd

Worcester

Hybrid

GBP 15,000 - 21,000

Full time

3 days ago

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Benefits offered by this job

Pension Scheme

Discounted Hotel Stays across our 7H)

Discounted Food and Beverage across 7H

Incremental Holiday Entitlement

Save as you Learn scheme

Cycle to work scheme

Employee Assistance Programme

One celebratory day per year off

Complimentary use of the Leisure Club

Complimentary on-site car parking when

Complimentary meals when on duty if**

Complimentary tea & coffee when on**

Job summary

Worcester Whitehouse Hotel invites an enthusiastic Food & Beverage Team Member to join our Brasserie, bar, and event spaces in Worcester city centre. You will greet guests, take orders, serve meals and drinks, and help maintain service areas to high standards.

The role involves assisting with breakfast and event service, recommending menu items, handling payments, and working closely with kitchen and FOH teams to ensure a smooth guest experience.

Responsibilities

Greet and seat guests with a warm and friendly approach
Take orders and serve food and beverages efficiently
Ensure tables are clean, set, and presented to standard
Provide knowledgeable recommendations on menu items
Process payments accurately using the POS system
Maintain hygiene, cleanliness, and safety in service areas
Work collaboratively with kitchen and front-of-house teams
Assist with breakfast, lunch, dinner, or event service as needed
Respond to guest requests and resolve minor issues promptly

Job description

Contract: Zero Hour
Salary: £12.71 per hour

The Worcester Whitehouse Hotel is a 4 star, 84 bedroom hotel right in the heart of the historic city centre of Worcester. Built in the 16th century, this classic townhouse hotel is adjacent to Foregate Street train station and a short walk to many local attractions including the Worcester City Art Gallery and Museum, The hotel is perfectly located for both leisure and business guests, offering great conference and event facilities for up to 120 delegates, wedding facilities and a leisure club.

We are looking for an enthusiastic and customer-focused Food & Beverage Team Member to provide excellent service across our Brasserie, bar, and event spaces.

Key Responsibilities:

Greet and seat guests with a warm and friendly approach
Take orders and serve food and beverages efficiently
Ensure tables are clean, set, and presented to standard
Provide knowledgeable recommendations on menu items
Process payments accurately using the POS system
Maintain hygiene, cleanliness, and safety in service areas
Work collaboratively with kitchen and front-of-house teams
Assist with breakfast, lunch, dinner, or event service as needed
Respond to guest requests and resolve minor issues promptly

Our Values

Transparency | We ensure clarity in communication so that there are no surprises
Ownership | We think and perform like owners
Driven | We have a constant desire for improvement
Investment in our People | We continuously invest in our people to ensure that they are the best that they can be