Food & Beverage Assistant

Thistle City Barbican; Mottram; On-site; GBP 11,000 - 18,000; Part time

Benefits offered by this job

Free parking

Job summary

Champneys is seeking a Food and Beverage Assistant on a zero-hour contract at our Mottram/ Forest Mere locations. You will provide outstanding service, have thorough menu knowledge, and advise guests on dietary options to enhance their experience.

You will also assist with reservations, serve drinks and meals, and ensure a clean, safe dining environment while upselling where possible. Parking is provided at select locations.

Qualifications

• Knowledge of menus and ingredients.
• Ability to advise on dietary needs.
• Excellent customer service and upsell opportunities.

Responsibilities

• Maintain well-presented F&B areas.
• Serve guests and take orders.
• Upsell beverages and meals where appropriate.
• Keep hygiene and safety standards in all areas.

Skills

Guest service

Upselling

Dietary knowledge

Menu knowledge

Communication

Job description

Contract: Zero Hour
Salary: up to £12.71 per hour plus service charge

Our Food and Beverage Assistants have a complete working knowledge of the menus, menu ingredients and what is available for that day.

In this role you will provide consistent levels of excellent service, you will be courteous, professional, and have a passion for what we do. You will help to drive sales within the F&B department while being an ambassador for Champneys.

Some duties and responsibilities include;

• Ensuring the F&B area is well presented, inviting and to the to the standard our guests expect
• Have a full and sound knowledge of dietary needs
• Ensuring all literature available for our guests and have sound knowledge on calorific values and basic nutrition in order to advise guests on their menu choices
• Having a complete knowledge of all food & beverage menus enabling you to help with any guest queries
• Taking reservations, orders, delivering ordered Food & Beverages
• Maintaining a clean working and dining area and maintain cellar areas in a clean, safe and hygienic condition to ensure quality of wet products.
• Prepare restaurant & bar areas for service in accordance with Company standards and procedures.
• Serve guests with drinks and meals in accordance with Company and hotel standards and procedures and taking every opportunity to upsell.
• Rotate bar stocks and maintain sales displays according to Company and hotel guidelines.

Why Work for Champneys?

• A focus on wellbeing – for our guests and our teams
• Opportunities for development and career progression
• Exposure to a unique wellness-focused food offering
• Work in beautiful, luxury environments

Our Commitment

• We are committed to maintaining the highest standards of health, safety and hygiene, and expect all team members to play their part in creating a safe and professional working environment.

Ready to Join Us?

• If you’re passionate about hospitality and want to be part of a brand that genuinely cares about wellbeing, we’d love to hear from you.
• App technology for shifts.
• Free parking [Eastwell Manor, Forest Mere, Henlow, Motram Hall, Springs, Tring and the College only].