F&B Team Leader - 24h/week, Training & Perks

IHG; Gloucester; On-site; GBP 16,000 - 23,000; Part time

Benefits offered by this job

Meals on duty

28 days holiday (including bank hols)

Company sick pay & life insurance

Discounts on hotels & restaurants

Refer a Friend programme

Volunteer days + training

Amazing employee discounts globally

Job summary

Hotel Indigo Gloucester is recruiting a Food & Beverage Team Leader on a 24-hour per week contract. You will lead and train the team to deliver excellent service and high standards, helping staff develop while maintaining the hotel's voco standards.

You will manage guest queries and complaints, ensuring a welcoming and efficient dining experience for all guests. Competitive benefits reflect our inclusive employer approach.

Qualifications

• Passionate about delivering great service and great food and drinks.
• Previous supervisory experience in bars or restaurants.
• Experience with handling guests queries and complaints.
• Willing to learn and work as part of a hotel team.

Responsibilities

• Train the team to perform to voco standards and help them develop.
• Deliver excellent service to all guests and support a seamless guest experience.

Skills

Supervisory experience

Guest service

Handling guest queries

Team leadership

Job description

Hotel Indigo Gloucester is recruiting a Food & Beverage Team Leader on a 24-hour per week contract. You will lead and train the team to deliver excellent service and high standards, helping staff develop while maintaining the hotel's voco standards.

You will manage guest queries and complaints, ensuring a welcoming and efficient dining experience for all guests. Competitive benefits reflect our inclusive employer approach.