F&B Supervisor: Lead Service & Team Excellence

Sofitel London Heathrow; England; Vor Ort; GBP 25.000 - 31.000; Vollzeit

Benefits dieser Stelle

Free meals on duty

Uniform provided and dry cleaned

Staff discounts at Arora hotels

Cycle to work scheme

Life assurance

Employee assistance programme

Merlin Entertainments discounts

Zusammenfassung

Sofitel Heathrow is seeking an enthusiastic F&B Supervisor to support the F&B Manager in daily operations across all outlets. You will lead by example, drive guest satisfaction and deliver memorable experiences for our guests. Salary – £28,080 plus tronc is on offer.

Benefits include 28 days holiday, free meals on duty, uniform and dry cleaning, staff discounts at Arora hotels, and a range of awards and recognition. You will oversee service standards in a luxury environment near London Heathrow.

Qualifikationen

• Customer service excellence
• Strong communication under pressure
• Ability to lead and motivate teams
• Attention to detail and presentation
• Proactive problem solving and initiative

Aufgaben

• Manage the team to ensure excellent customer service.
• Able to work in all areas of F&B outlets.
• Carry out stock taking.
• Assist with training employees.

Kenntnisse

Customer service

Team leadership

Communication

Initiative

Multi-tasking

Professional appearance

Jobbeschreibung

Sofitel Heathrow is seeking an enthusiastic F&B Supervisor to support the F&B Manager in daily operations across all outlets. You will lead by example, drive guest satisfaction and deliver memorable experiences for our guests. Salary – £28,080 plus tronc is on offer.

Benefits include 28 days holiday, free meals on duty, uniform and dry cleaning, staff discounts at Arora hotels, and a range of awards and recognition. You will oversee service standards in a luxury environment near London Heathrow.