F&B Supervisor — Lead Service Excellence at a 4★ Hotel

RBH- Food & Beverage; Greater London; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Free meals on duty

Uniform provided

Arora Hotels discount

Food & beverage discounts

Christmas gifts

Refer a friend

Cycle to work

Merlin Entertainments discounts

Taste card

Life assurance

Employee assistance programme

Star employee recognition

Long service recognition

Job summary

Radisson Blu Heathrow Hotel & Conference Centre, London is seeking a Food & Beverage Supervisor to support the F&B Manager in the day-to-day operation of all outlets. You will supervise the team, ensure excellent guest service, and lead by example to create memorable experiences.

You should have high-quality service mindset, strong communication, initiative, multitasking, a smart appearance, and be a team player.

Qualifications

• Providing high quality service and attention to detail.
• Excellent communication skills.
• Ability to take initiative.
• Very good at multitasking and remaining calm under pressure.
• A smart and professional appearance.
• You value being part of a team and supporting your colleagues.
• Most of all, you will have an approachable, positive, and proactive manner.
• 4-star hotel experience in a similar role would be a real advantage.

Responsibilities

• Supervise the team to ensure excellent customer service.
• Able to work in all areas of F&B outlets.
• Carry out stock taking.
• Assist with training and developing employees.

Skills

Customer service

Communication skills

Initiative

Multitasking

Professional appearance

Team player

Positive attitude

4-star hotel experience

Job description

Radisson Blu Heathrow Hotel & Conference Centre, London is seeking a Food & Beverage Supervisor to support the F&B Manager in the day-to-day operation of all outlets. You will supervise the team, ensure excellent guest service, and lead by example to create memorable experiences.

You should have high-quality service mindset, strong communication, initiative, multitasking, a smart appearance, and be a team player.