F&B Supervisor: Lead Service & Guest Experience

edyn Limited; Cambridge; On-site; GBP 30,000 - 34,000; Full time

Benefits offered by this job

Design-led culture

Career progression

Learning & development

Employee benefits

Hotel discounts

Job summary

Edyn Limited is partnering with Hyatt Centric Hotel Cambridge (Starman Restaurant & Bar) to recruit a Food & Beverage Supervisor. This full-time role oversees daily F&B operations, leads the front-of-house team, and ensures guest satisfaction through high service standards.

You'll manage opening/closing procedures, inventory, cash handling, and training, while maintaining health and safety compliance. Competitive salary (£14.50 per hour, ~£30k–£34k/year) and progression opportunities across

Qualifications

• Previous experience in a supervisory or senior F&B role.
• Strong leadership abilities with excellent communication skills.
• Knowledge of food hygiene, safety standards, and basic financial processes.
• Ability to stay calm under pressure in a fast-paced environment.
• Passion for hospitality and delivering memorable guest experiences.

Responsibilities

• Supervise daily F&B operations, ensuring service runs efficiently and according to company standards.
• Support the opening and closing procedures, including cash handling, reporting, and stock checks.
• Ensure all food and beverage items are presented and served consistently and safely.
• Assist in training, coaching, and motivating team members to deliver exceptional service.
• Coordinate floor staff during busy periods, assigning tasks and monitoring performance.
• Provide ongoing feedback and support to help colleagues grow and develop.
• Maintain a visible presence on the floor, responding promptly to guest needs.
• Uphold a strong customer-focused culture, delivering warm, efficient, and attentive service.
• Handle guest feedback constructively to improve overall satisfaction.
• Ensure compliance with health, safety, and food hygiene regulations at all times.
• Monitor cleanliness and organisation of all front-of-house areas.
• Conduct routine inspections of service areas and equipment, reporting maintenance needs as required.
• Assist with stock rotation, ordering, inventory checks, and waste control.
• Support cost-control initiatives and efficient use of resources.
• Aid in analysing sales trends and promotions to improve revenue performance.

Skills

Supervisory experience

Leadership

Communication

Food safety

Calm under pressure

Guest service

Job description

Edyn Limited is partnering with Hyatt Centric Hotel Cambridge (Starman Restaurant & Bar) to recruit a Food & Beverage Supervisor. This full-time role oversees daily F&B operations, leads the front-of-house team, and ensures guest satisfaction through high service standards.

You'll manage opening/closing procedures, inventory, cash handling, and training, while maintaining health and safety compliance. Competitive salary (£14.50 per hour, ~£30k–£34k/year) and progression opportunities across