F&B Supervisor — Guest Experience Leader (Meals on Duty)

Harbour Hotels Group; England; In loco; GBP 22.000 - 32.000; Tempo pieno

Vantaggi offerti da questo lavoro

Excellent career progression

Bespoke career pathways

Competitive salaries across all roles

Tronc scheme

Outstanding on-the-job training and开发

Hotel stays and Food & Beverage-dis\nc

Access to an exciting employeeBenefits

Employee Assistance Programme

Stylish Harbour Hotels uniform

Meals included whilst on duty

Descrizione del lavoro

Harbour Hotels Group is seeking an F&B Supervisor to lead from the front, energise the team and ensure guests enjoy a superb experience from arrival. You will own the shift, keep the team organised and motivated, and maintain high standards while identifying opportunities to enhance guest satisfaction and revenue.

This hands-on leadership role requires you to be visible on the floor, engage with guests, solve problems, and model the service standards across our luxury portfolio.

Competenze

• Previous F&B or hospitality supervisory experience.
• Energetic, hands-on and confident leadership style.
• Passion for delivering excellent guest experiences.
• Must be available to work weekends, evenings, bank holidays and during busy seasonal periods.
• Strong communication and organisational skills.
• Ability to lead a team and take ownership of the shift.

Mansioni

• Lead the shift and keep the team organised, motivated and focused.
• Support your team on the floor and engage with guests to resolve issues.
• Set the standard through your own actions and maximise guest satisfaction and revenue.

Conoscenze

F&B supervisory experience

Leadership

Guest service

Weekend/evening availability

Communication

Team ownership

Descrizione del lavoro

Harbour Hotels Group is seeking an F&B Supervisor to lead from the front, energise the team and ensure guests enjoy a superb experience from arrival. You will own the shift, keep the team organised and motivated, and maintain high standards while identifying opportunities to enhance guest satisfaction and revenue.

This hands-on leadership role requires you to be visible on the floor, engage with guests, solve problems, and model the service standards across our luxury portfolio.