F&B Supervisor

APT HOSPITALITY PTE. LTD.; High Street, Penarth; On-site; GBP 23,903 - 38,843; Full time

Job summary

Stamford Social is seeking a capable Supervisor to lead front of house operations on shift, ensuring smooth service, organised teams and a polished guest experience. You’ll support the management team by overseeing readiness, coordinating staff, and guiding service execution across the restaurant.

Ideal candidates bring hands-on leadership, strong floor awareness, calm communication under pressure, and a willingness to step in wherever needed.

Qualifications

• Ability to lead and guide a team during service.
• Strong understanding of service sequence and guest care.
• Calm, clear communication under pressure.
• Willingness to support across tasks and areas.

Responsibilities

• Support and supervise front of house operations during service
• Ensure sections are ready, organised, and properly staffed
• Coordinate team workflow and priorities during busy periods
• Maintain service standards and guest interaction
• Provide on-shift guidance and basic coaching to team members
• Escalate issues to management
• Step in on the floor to support smooth operations

Skills

Leadership

Team coordination

Guest care

Communication

Calm under pressure

Weekend availability

Job description

Job Description & Requirements

Stamford Social is looking for a capable and service-focused Supervisor to help lead front of house operations on shift. This role is important in ensuring service runs smoothly, the team stays organised, and guests receive a polished yet relaxed hospitality experience. You will support the management team by overseeing section readiness, team coordination, guest interaction, and service execution across the restaurant. This role suits someone with good floor awareness, a hands‑on attitude, and the confidence to guide others during service.

Key Requirements

• Previous experience in a restaurant, cafe, or hospitality environment, ideally with some leadership exposure
• Good understanding of service sequence, floor organisation, and guest care
• Able to guide junior team members and maintain standards on shift
• Strong communication skills and calm approach under pressure
• Hands‑on attitude with willingness to support wherever needed
• Able to work weekends, public holidays, and rotating shifts as required

Key Responsibilities

• Support and supervise front of house operations during service
• Ensure sections are ready, organised, and properly staffed before and during service
• Coordinate team workflow and communicate priorities during busy periods
• Maintain service standards, attention to detail, and positive guest interaction
• Provide on‑shift support, guidance, and basic coaching to team members
• Escalate important issues, guest feedback, or operational concerns to management
• Step in on the floor whenever required to support smooth and efficient operations

About Stamford Social

Stamford Social is a modern all‑day restaurant and community space located in the heart of Singapore. Open from breakfast through dinner, we focus on quality food, specialty coffee and genuine hospitality in a relaxed and welcoming environment.

Designed as a social hub within a co‑living and co‑working community, Stamford Social brings people together through great food, meaningful connections and memorable experiences.

Aiming to open in Q3 2026, we are building a team of passionate hospitality professionals who enjoy creating exceptional guest experiences while helping shape a new and exciting concept from the ground up.

We regret that only shortlisted candidates will be contacted.