F&B Shift Leader — Elevate Guest Experience

ibis, ibis Styles, ibis budget; Greater London; On-site; GBP 21,000 - 23,000; Full time

Benefits offered by this job

Hourly wage £15.37

Free hotel nights (UK)

Staff discounts (Accor)

Uniform provided

Career development via Accor Academy

Wellbeing support

Employee discount on global rates

Job summary

IBIS London City Shoreditch, part of the Accor network, is hiring for a Food & Beverage team member to welcome guests, manage service flow and ensure guest satisfaction. The role requires flexible, full-week availability and strong communication in a hospitality setting.

Salary is paid at £15.37 per hour with benefits including hotel stays, discounts, and access to Accor's development programs. Applicants must be eligible to work in the UK.

Qualifications

• Great communication skills.
• Well organized and able to multitask.
• Experience in Food & Beverage is preferred.
• Strong problem solving abilities.
• Flexible working across Monday to Sunday is required.

Responsibilities

• Develops high quality relationships with guests, from the moment they arrive and throughout their stay, in order to foster loyalty.
• Determines the best organisation (production, distribution, storage etc) according to existing infrastructure and equipment.
• Supervises stock rotations for drinks and catering supplies, and identifies any needs.
• Is responsible for applying the reference standards and audit procedures as defined by the hotel and brand.
• Coordinates with the departments close to the F&B department (front office, reservation etc).
• Contribute to guests satisfaction by providing high quality services with a warm and friendly.

Skills

Great communication skills

Well organized

Previous experience in Food & Beverage

Problem solving abilities

Full Flexible working

Job description

IBIS London City Shoreditch, part of the Accor network, is hiring for a Food & Beverage team member to welcome guests, manage service flow and ensure guest satisfaction. The role requires flexible, full-week availability and strong communication in a hospitality setting.

Salary is paid at £15.37 per hour with benefits including hotel stays, discounts, and access to Accor's development programs. Applicants must be eligible to work in the UK.