F&B Operations Supervisor – Lead Guest Experiences

Aluminiosteverga; Lincoln; Hybrid; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Bed & Breakfast stays

Food and beverage discount

Employee Assistance Programme

Wellbeing support

Hapi discounts platform

Long Service Recognition Awards

Team Member recognition awards

Annual leave increasing with service

Training and development opportunities

Job summary

leaf HOSPITALITY is seeking a motivated and enthusiastic Food & Beverage Supervisor to help lead our Food & Beverage operation and create exceptional experiences for our guests at the DoubleTree by Hilton Hotel Lincoln, Brayford Marina, in Lincoln.

This is a hands-on role where you'll support the day-to-day running of our food and beverage outlets, ensuring high standards of service, supporting team members and helping to deliver memorable guest experiences.

Qualifications

• Previous experience in a food and beverage or hospitality role.

Responsibilities

• Support the day-to-day operation of the Food & Beverage departments.
• Lead by example to deliver exceptional guest service across all food and beverage areas.
• Support, coach and motivate team members during service.
• Assist with the organisation and delivery of restaurant, bar, breakfast and event operations (where applicable).
• Ensure service standards are maintained consistently across all outlets.
• Handle guest enquiries and feedback professionally and effectively.
• Support stock control, ordering and operational administration where required.
• Ensure compliance with health and safety, food safety and company standards.
• Assist with training and onboarding new team members.
• Help create a positive and engaging environment for guests and colleagues.

Job description

leaf HOSPITALITY is seeking a motivated and enthusiastic Food & Beverage Supervisor to help lead our Food & Beverage operation and create exceptional experiences for our guests at the DoubleTree by Hilton Hotel Lincoln, Brayford Marina, in Lincoln.

This is a hands-on role where you'll support the day-to-day running of our food and beverage outlets, ensuring high standards of service, supporting team members and helping to deliver memorable guest experiences.