F&B Operations Manager – Guest Experience Leader

Radisson Hotel Group; Jersey Marine; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Up to 53% off stay for Team Members

Friends & Family 30% discount

Exclusive discounts on Breakfast, F&B,

Job summary

Radisson Hotel Group is seeking a Food & Beverage Manager to oversee both front and back-of-house operations, ensuring service excellence and seamless team performance. You will drive guest satisfaction, manage costs, and deliver high standards across all F&B activities to support our vibrant hotel team.

The role requires leadership, strategic thinking, and a passion for hospitality. Join us to elevate dining experiences and contribute to a globally renowned brand.

Qualifications

• Proven experience in food & beverage service and management.
• Excellent managerial skills with hands-on leadership.
• Commitment to exceptional guest service in hospitality.
• Ability to find creative solutions and give advice.
• Personal integrity in a high-standard environment.
• Experience using IT systems across platforms.
• Strong communication skills across teams.

Responsibilities

• Supports smooth running of the F&B department and guest service delivery.
• Proactively improves guest satisfaction and responds to inquiries.
• Delivers plans and achieves hotel targets for F&B initiatives.
• Leads the F&B team and fosters growth and performance.
• Manages department budget, cost control, productivity.

Skills

Food & beverage management

Leadership

Guest service excellence

Budgeting & cost control

IT systems proficiency

Communication skills

Job description

Radisson Hotel Group is seeking a Food & Beverage Manager to oversee both front and back-of-house operations, ensuring service excellence and seamless team performance. You will drive guest satisfaction, manage costs, and deliver high standards across all F&B activities to support our vibrant hotel team.

The role requires leadership, strategic thinking, and a passion for hospitality. Join us to elevate dining experiences and contribute to a globally renowned brand.