Food & Beverage Assistant — Guest Experience Champion

Radisson Hotel Group; St Albans; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Stay discounts

Friend & Family discount

Exclusive discounts on breakfast, Food

Beverage and Spa discounts

Job summary

Radisson Hotel Group is seeking a Food & Beverage Assistant to join our vibrant team. You will support the smooth running of the food and beverage service, deliver exceptional guest experiences, and work as part of a collaborative team in a fast-paced hotel environment.

Ideal candidates bring a hands-on approach, strong communication, and a passion for hospitality. Experience is beneficial but not essential; full training provided. We offer global and local perks and a welcoming workplace.

Qualifications

• Experience in food & beverage service is beneficial but not essential.
• Hands‑on approach with a can‑do work style.
• Commitment to delivering exceptional guest service with a passion for hospitality.
• Ability to find creative solutions taking ownership for duties and tasks assigned.
• Personal integrity, with the ability to work in an environment that demands excellence.
• Experience of working with IT systems on various platforms.
• Strong communication skills.

Responsibilities

• Supports the smooth running of the food & beverage department, where all aspects of the guest food & beverage service experience are delivered to the highest levels
• Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries
• Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner
• Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved
• Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained
• Builds and maintains effective working relationships whilst promoting the company culture and values.
• Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required

Skills

Strong communication

Team player

Hands-on approach

Guest service orientation

Creative problem solving

Tools

IT systems

Job description

Radisson Hotel Group is seeking a Food & Beverage Assistant to join our vibrant team. You will support the smooth running of the food and beverage service, deliver exceptional guest experiences, and work as part of a collaborative team in a fast-paced hotel environment.

Ideal candidates bring a hands-on approach, strong communication, and a passion for hospitality. Experience is beneficial but not essential; full training provided. We offer global and local perks and a welcoming workplace.