F&B Operations Manager

Iconic Hotels & Resorts; Greater London; On-site; GBP 70,000 - 90,000; Full time

Benefits offered by this job

Refer a Friend bonus

Wellness initiatives

Discounts on F&B

Free meals on duty

Career progression opportunities

Job summary

Nobu Hotel London Portman Square is seeking an experienced F&B Operations Manager to oversee the day-to-day operation of our restaurants, bars, events and in-room dining, ensuring a seamless and memorable guest experience.

You will lead a high-performing team, drive commercial performance, and elevate service standards across the F&B operation in a fast-paced luxury environment.

Qualifications

• SeasonedFood & Beverage leader with hospitality focus and people development skills.
• Strong commercial mindset and ability to drive performance in luxury environments.
• Comfortable managing multiple outlets and leading high-performing teams.

Responsibilities

• Lead the day-to-day operation of all F&B outlets including restaurant, bar, events and in-room dining.
• Drive revenue growth by analysing performance and supporting upselling across F&B outlets.
• Manage budgets, forecasts, labour costs and inventory to ensure strong commercial performance.
• Support hotel projects, events and new initiatives with innovative operations ideas.
• Collaborate with Culinary, Marketing and other departments to maximise guest satisfaction.
• Coach and develop your team, fostering a high-performing culture centred on service excellence.
• Monitor guest feedback and reviews to identify opportunities for experience improvements.
• Maintain compliance with licensing, health & safety and operational standards.
• Oversee SOP development and continuous improvement across the F&B division.
• Act as an ambassador for Nobu values in every interaction.

Job description

At Nobu Hotel London Portman Square, food and drink are at the heart of the guest experience. As F&B Operations Manager, you will oversee the day-to-day operation of our restaurants, bars, events and in-room dining, ensuring every guest enjoys a seamless and memorable experience.

Working closely with the Hotel Manager and senior leadership team, you’ll inspire and develop your team, drive commercial performance and continuously elevate service standards across our Food & Beverage operation.

You will

• Lead the daily operation of our all-day dining restaurant, bar, events and in-room dining outlets, ensuring exceptional service standards throughout.
• Drive revenue growth by analysing performance, identifying opportunities and supporting upselling initiatives across all F&B outlets.
• Manage budgets, forecasts, labour costs and inventory to ensure strong commercial performance.
• Support hotel projects, events and new initiatives, bringing fresh ideas and an innovative approach to operations.
• Work closely with Culinary, Marketing and other hotel departments to maximise guest satisfaction and business success.
• Lead, coach and develop your team, creating a high‑performing culture focused on service excellence and career progression.
• Monitor guest feedback and reviews, identifying opportunities to improve the guest experience.
• Maintain compliance with all licensing, health & safety and operational standards.
• Oversee Operating Procedure development, operational standards and continuous improvement across the F&B division.
• Act as an ambassador for Nobu values of Family, Crafted, Smile and Kokoro in every interaction.

About You

You are an experienced Food & Beverage leader with a passion for hospitality, people development and commercial performance. You thrive in a fast‑paced luxury environment, balancing operational excellence with creative thinking and strong leadership. Confident managing multiple outlets, you enjoy building motivated teams, enhancing guest experiences and driving business results.

Why Join Us

• £1000 Refer a Friend Scheme
• Two hotel-wide social events each year including our Employee Awards Night
• Discounted overnight stays across Nobu properties worldwide
• Discounted Pilates classes and wellness treatments
• Career progression opportunities within the hotel and wider Nobu portfolio
• Innovative learning and development programmes
• Wellness and volunteering initiatives
• Up to 33 holiday days through length of service
• Life Assurance Scheme
• Cycle to Work Scheme
• Discounts on all food and beverage
• Free meals while on duty