Evening Room Attendant

Nobu Hospitality; Greater London; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Refer a friend

Employee awards night

Overnight discounts

Pilates discount

Learning programs

Wellness initiatives

Holiday allowance

Life insurance

Cycle to work

Food & beverage discounts

Free meals

Job summary

Nobu Hospitality in London’s Portman Square is seeking an Evening Room Attendant to prepare and refresh guest rooms to the highest standards during the evening shift (2:30pm–11pm). You will ensure rooms meet Nobu’s exacting requirements and respond promptly to guest requests.

Join a iconic luxury hotel brand, where you’ll work in a fast-paced, detail-driven environment, learn and progress within the Nobu portfolio, and contribute to exceptional guest experiences with pride and teamwork.

Qualifications

• Experience in housekeeping within a luxury hospitality environment.
• Eye for detail and passion for creating exceptional guest experiences.
• Ability to work in a fast-paced, shift-based role.

Responsibilities

• Prepare and refresh guest rooms to the highest standards during evening service.
• Ensure rooms meet Nobu’s exacting requirements before sign-off.
• Respond promptly and professionally to guest requests.
• Record and communicate guest preferences for personalised experiences.
• Report maintenance issues quickly and accurately.
• Maintain housekeeping supplies and equipment with care and efficiency.
• Support and mentor new team members, fostering collaboration and excellence.
• Attend team briefings and contribute ideas for continuous improvement.
• Demonstrate a proactive, positive approach to work and guest care.
• Uphold safety procedures and statutory standards at all times.
• Act as an ambassador for Nobu values of Family, Crafted, Smile and Kokoro.

Skills

Luxury hotel housekeeping

Attention to detail

Fast-paced environment

Guest service mindset

Job description

As an Evening Room Attendant at Nobu Hotel London Portman Square, you’ll play a vital role in creating a serene and luxurious environment for our guests during the evening hours. Working from 2:30 pm to 11:00 pm ,5 days a week, you’ll ensure every room is prepared to perfection, every detail reflects Nobu’s crafted approach, and every guest feels truly cared for.

This is an opportunity to join one of London’s most iconic luxury hotels and be part of a globally recognised brand. You’ll work in a dynamic, fast-paced environment where precision and pride matter, with opportunities to learn, grow and progress within the wider Nobu portfolio.

You will

• Prepare and refresh guest rooms to the highest standards during evening service
• Ensure rooms meet Nobu’s exacting requirements before sign-off
• Respond promptly and professionally to guest requests
• Record and communicate guest preferences for personalised experiences
• Report maintenance issues quickly and accurately
• Maintain housekeeping supplies and equipment with care and efficiency
• Support and mentor new team members, fostering collaboration and excellence
• Attend team briefings and contribute ideas for continuous improvement
• Demonstrate a proactive, positive approach to work and guest care
• Uphold safety procedures and statutory standards at all times
• Act as an ambassador for Nobu values of Family, Crafted, Smile and Kokoro

What We’re Looking For

You bring experience in housekeeping within a luxury hospitality environment and thrive in a role where precision and speed matter. You have an eye for detail, a passion for creating exceptional guest experiences and a proactive attitude that sets you apart. If you want to challenge yourself and grow in one of London’s leading lifestyle hotels, this is your opportunity. Shifts are 5 out of 7 days a week 2.30pm - 11pm - must be fully flexible through the week.

Benefits of Joining Our Team

• £1000 Refer a Friend Scheme
• Two hotel-wide social events each year including our Employee Awards Night
• Discounted overnight stays across Nobu properties worldwide
• Discounted Pilates classes and wellness treatments
• Opportunities to progress within our hotel and the wider Nobu portfolio
• Innovative learning and development programs
• Exciting wellness and volunteering initiatives
• Up to 33 holiday days through length of service
• Life Assurance Scheme
• Cycle to Work Scheme
• Discounts on all food and beverage
• Free meals while on duty