F&B Operations Leader - Elevate Guest Dining

Radisson Hotel Group; North East; On-site; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Hotel discounts for staff

Friends & family discounts

Complimentary meals on duty

Staff parking

Uniform provided

Pension scheme

Paid holidays

Leisure facilities access

Management bonus scheme

Job summary

Radisson Blu Durham is seeking a Food & Beverage Manager to lead the F&B team and elevate dining experiences. You will oversee front and back of house operations, ensure service standards, and work closely with stakeholders to meet hotel targets.

The role requires proven F&B leadership, cost control, and a hands-on, guest-focused approach. You will drive profitability, manage budgets, recruit and develop staff, and uphold the Radisson Hotel Group's service ethos.

Qualifications

• Proven experience in food & beverage service with excellent problem-solving capabilities.
• Excellent managerial skills with a hands-on approach and lead-by-example work style.
• Commitment to exceptional guest service with a passion for the hospitality industry.
• Ability to find creative solutions, offering advice and recommendations.
• Personal integrity, with the ability to work in an environment that demands excellence, time and energy.
• Experienced in using IT systems on various platforms.
• Strong communication skills

Responsibilities

• Supports the smooth running of the food & beverage department, where all aspects of the guest food & beverage service experience are delivered to the highest levels.
• Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries.
• Delivers plans and objectives where food & beverage initiatives & hotel targets are achieved.
• Manages the food & beverage team fostering a culture of growth, development and performance within the department.
• Responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained.
• Accountable for ensuring that costs and inventory are controlled, that productivity and performance levels are attained.
• Builds and maintains effective working relationships with all key stakeholders.

Skills

F&B management

Leadership

Communication

Guest service

Budget control

IT systems

Staff development

Job description

Radisson Blu Durham is seeking a Food & Beverage Manager to lead the F&B team and elevate dining experiences. You will oversee front and back of house operations, ensure service standards, and work closely with stakeholders to meet hotel targets.

The role requires proven F&B leadership, cost control, and a hands-on, guest-focused approach. You will drive profitability, manage budgets, recruit and develop staff, and uphold the Radisson Hotel Group's service ethos.