F&B Operations Coordinator – Guest Experience

Melia White House; Greater London; On-site; GBP 32,000 - 38,000; Full time

Benefits offered by this job

Global career opps

Hotel rates for you and family

Pension & life assurance

Refer-a-friend £500 bonus

28 days holiday

Health cash plan & dental cover

E-learning access

Perks at Work discounts

Meals on duty

Job summary

Meliá White House in London is seeking a Food & Beverage Coordinator to support the Director with day-to-day departmental coordination and administrative duties. You will help ensure smooth operations across outlets and provide essential support to leadership teams.

The role requires strong organisational and communication skills, experience with hotel systems, and a proactive, collaborative approach. This is a full-time position offering a competitive salary and benefits in the London

Qualifications

• Previous administrative or coordination experience in Food & Beverage, Hospitality, or Hotel Operations.
• Strong organisational skills with the ability to manage multiple priorities in a fast-paced environment.
• Excellent communication and interpersonal skills with a collaborative approach.
• Confident using Microsoft Office, particularly Excel, Word, and Outlook.
• Experience using hotel systems such as OPERA or Fourth is advantageous.
• High level of accuracy, attention to detail, and problem-solving ability.

Responsibilities

• Provide administrative support to the Food & Beverage Director, ensuring efficient organisation of departmental activities and priorities.
• Coordinate rotas, meetings, diaries, training schedules, and departmental communications.
• Prepare reports, presentations, meeting agendas, and minutes, ensuring accurate record keeping and timely follow-up of actions.
• Monitor departmental purchasing, invoices, stock requests, and supplier documentation, liaising with Finance and Purchasing teams.
• Maintain accurate employee records, training documentation, and compliance files in line with company standards.
• Support recruitment and onboarding administration, including interview coordination and new starter documentation.
• Work collaboratively with Kitchen, Events, Front Office, Housekeeping, and other departments to ensure seamless operational communication.
• Assist with departmental projects, audits, promotional activities, and continuous improvement initiatives.
• Ensure company policies, health & safety procedures, and food safety standards are consistently followed.
• Provide excellent internal and external customer service, responding professionally to enquiries.

Skills

Administrative skills

Coordination

Microsoft Office

Communication

Multitasking

Tools

OPERA

Fourth

Excel

Job description

Meliá White House in London is seeking a Food & Beverage Coordinator to support the Director with day-to-day departmental coordination and administrative duties. You will help ensure smooth operations across outlets and provide essential support to leadership teams.

The role requires strong organisational and communication skills, experience with hotel systems, and a proactive, collaborative approach. This is a full-time position offering a competitive salary and benefits in the London