F&B Manager - Luxury Hotel Group | Lead Teams & Service

The Best Western Plus Windmill Village Hotel, Golf Club & Spa; Coventry; On-site; GBP 38,000 - 48,000; Full time

Benefits offered by this job

Free onsite parking

Gym membership

Golf club membership

Discounted stays

Discounted food & beverage

Job summary

The NCC Hotel Group is hiring a Hotel Group Food & Beverage Manager to lead the F&B departments across Windmill Village Hotel, Golf Club & Spa and related venues. You will drive service excellence, develop teams and ensure outlets operate smoothly while maximizing guest satisfaction and profitability.

Applicants should have proven experience in a hotel environment, a passion for exceptional service, and a hands-on leadership style.

Qualifications

• Passion and commitment to customer service
• Well organised and structured in their approach
• Confident personality with presence
• Forward thinking
• Experience in a hotel operation, ideally in a 4-star environment

Responsibilities

• Lead, motivate and develop the food and beverage department to deliver exceptional service and maintain high standards across all outlets.
• Drive smooth and efficient operation of all outlets while maximizing guest satisfaction and profitability.
• Monitor guest satisfaction and financial performance; initiate corrective actions as needed.
• Develop a high performing team; lead by example with a hands-on management style.
• Manage HR functions including training, wage/benefit administration and compliance with labour regulations.
• Foster open communication across departments and oversee performance of Departmental Managers.
• Contribute to revenue initiatives and maintain consistent professional service across all areas.

Job description

The NCC Hotel Group is hiring a Hotel Group Food & Beverage Manager to lead the F&B departments across Windmill Village Hotel, Golf Club & Spa and related venues. You will drive service excellence, develop teams and ensure outlets operate smoothly while maximizing guest satisfaction and profitability.

Applicants should have proven experience in a hotel environment, a passion for exceptional service, and a hands-on leadership style.