F&B Manager: Lead Service & Operations

Millennium & Copthorne Hotels; Salford; Hybrid; GBP 31,000 - 41,000; Full time

Benefits offered by this job

Cash Health Plan cover option

Meals Provided on Duty

Free/subsidised car parking

Employee discounts worldwide

Job summary

The Copthorne Hotel Manchester, part of Millennium Hotels and Resorts, is seeking an experienced Food & Beverage Manager to maintain high customer service standards and lead a motivated team at Salford Quays. You will oversee daily F&B operations, drive service excellence, and collaborate with the management team to ensure outlets run efficiently.

The ideal candidate will have strong people management skills, a passion for customer service, and the ability to work well under pressure.

Qualifications

• Strong people management experience within Food & Beverage operations.
• Ability to lead the team and train as required.
• Outstanding customer service skills.
• Good organisational skills.
• Professional approach with the ability to work well under pressure.

Responsibilities

• Plan and organise Food & Beverage operations daily for smooth department running.
• Lead and develop the Food & Beverage team to deliver outstanding service.
• Report to the Operations Manager and coordinate with the management team for outlet efficiency.
• Communicate effectively within the management team and attend meetings as required.
• Respond to guest feedback and Revinate reviews.
• Participate in Duty Management shifts as required.
• Achieve Food & Beverage KPIs.

Skills

People management

Team leadership

Customer service

Organization

Pressure management

Job description

The Copthorne Hotel Manchester, part of Millennium Hotels and Resorts, is seeking an experienced Food & Beverage Manager to maintain high customer service standards and lead a motivated team at Salford Quays. You will oversee daily F&B operations, drive service excellence, and collaborate with the management team to ensure outlets run efficiently.

The ideal candidate will have strong people management skills, a passion for customer service, and the ability to work well under pressure.