F&B Manager: Lead Service Excellence & Team Growth

Millennium Hotel and Resorts UK; Salford; On-site; GBP 32,000 - 40,000; Full time

Benefits offered by this job

Cash Health Plan

Career development

Discounted Accommodation & F&B

Life Assurance

Meals on Duty

Free Parking

Wellbeing & Events

Uniform

Holiday Scheme

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Job summary

The Copthorne Hotel Manchester seeks an experienced Food & Beverage Manager to lead daily operations at Salford Quays, delivering high standards of service and building a highly engaged team.

The role focuses on planning, supervising the F&B team, reporting to the Operations Manager, handling guest feedback, and achieving KPIs, with a comprehensive benefits package and career development opportunities.

Qualifications

• Strong people management experience in F&B operations.
• Ability to lead and train the team.
• Outstanding customer service skills.
• Good organisational skills.
• Professional approach under pressure.

Responsibilities

• Plan and organise daily F&B operations to ensure smooth department running.
• Lead the F&B team to deliver outstanding service.
• Report to the Operations Manager and coordinate with management.
• Communicate effectively in management meetings.
• Respond to guest feedback and Revinate reviews.
• Participate in Duty Management shifts as required.
• Achieve Food & Beverage KPIs.

Skills

People management

Customer service

Organisational skills

Leadership

Communication

Tools

Revinate

Job description

The Copthorne Hotel Manchester seeks an experienced Food & Beverage Manager to lead daily operations at Salford Quays, delivering high standards of service and building a highly engaged team.

The role focuses on planning, supervising the F&B team, reporting to the Operations Manager, handling guest feedback, and achieving KPIs, with a comprehensive benefits package and career development opportunities.