F&B Host & Guest Experience Ambassador

LGH Hotel Management Ltd; Glasgow; Sur place; GBP 18 000 - 24 000; Plein temps

Avantages offerts par ce poste

Employee discounts on bedroom rates

Shopping discounts

Eye care

Free legal & money advice

Counseling sessions

Cycle to work scheme

Wellbeing tips and support

Free meals on duty

Free parking

Résumé du poste

The Glasgow Argyle Hotel, part of the LGH Hotels Management group, is seeking an enthusiastic Food & Beverage team member to help set up the restaurant and bar, take orders, and provide memorable guest experiences. You’ll upsell confidently and contribute to a lively, guest-first service mindset.

Join a vibrant hotel environment where welcoming guests with a friendly demeanor and presenting high standards of service is valued, and where teamwork drives guest satisfaction on every shift.

Qualifications

• Friendly, positive attitude and enjoy engaging with guests.
• Pride in presentation, service and attention to detail.
• Confidence in recommending food and drinks to enhance guest experience.

Responsabilités

• Set up the restaurant and bar for service.
• Take food and drink orders and deliver with a smile.
• Recommend products with confidence and use upselling techniques.
• Maintain high presentation standards and be a friendly, familiar face for guests.

Connaissances

Guest engagement

Customer service

Upselling

Team player

Description du poste

The Glasgow Argyle Hotel, part of the LGH Hotels Management group, is seeking an enthusiastic Food & Beverage team member to help set up the restaurant and bar, take orders, and provide memorable guest experiences. You’ll upsell confidently and contribute to a lively, guest-first service mindset.

Join a vibrant hotel environment where welcoming guests with a friendly demeanor and presenting high standards of service is valued, and where teamwork drives guest satisfaction on every shift.