Food And Beverage Team Member

LGH Hotel Management Ltd; Glasgow; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Employee discounts on bedroom rates

Shopping discounts

Eye care

Free legal & money advice

Counseling sessions

Cycle to work scheme

Wellbeing tips and support

Free meals on duty

Free parking

Job summary

The Glasgow Argyle Hotel, part of the LGH Hotels Management group, is seeking an enthusiastic Food & Beverage team member to help set up the restaurant and bar, take orders, and provide memorable guest experiences. You’ll upsell confidently and contribute to a lively, guest-first service mindset.

Join a vibrant hotel environment where welcoming guests with a friendly demeanor and presenting high standards of service is valued, and where teamwork drives guest satisfaction on every shift.

Qualifications

• Friendly, positive attitude and enjoy engaging with guests.
• Pride in presentation, service and attention to detail.
• Confidence in recommending food and drinks to enhance guest experience.

Responsibilities

• Set up the restaurant and bar for service.
• Take food and drink orders and deliver with a smile.
• Recommend products with confidence and use upselling techniques.
• Maintain high presentation standards and be a friendly, familiar face for guests.

Skills

Guest engagement

Customer service

Upselling

Team player

Job description

Glasgow Argyle Hotel, Signature Collection by Best Western

The Opportunity

Love hospitality and enjoy making people feel welcome? Join our food and beverage team and be part of an environment where great service, personality, and memorable experiences really matter.

In this role, you'll help set up the restaurant and bar for service, maintain high presentation standards, and become a friendly, familiar face for our guests. You'll take food and drink orders, recommend products with confidence, and use natural upselling to enhance each guest’s experience.

We believe the best hospitality comes from people who bring their true selves to work. If you enjoy engaging with guests, working as part of a vibrant team, and creating moments that leave people smiling, this is a great opportunity to do what you love - every shift.

• Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
• Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Eye care
• Free legal & money advice
• Counseling sessions
• Cycle to work scheme
• Wellbeing tips and support fitness videos
• Recipe ideas
• Advice on keeping active and healthy living
• Wellbeing podcasts and tv
• Breathing exercises
• 24/7 advice and support line
• Team reward & recognition
• Free meals on duty
• Free parking

Who This Role Is For

This role is perfect for someone who enjoys working with people and takes pride in delivering great hospitality.

You’ll be a great fit if you:

• Have a friendly, positive attitude and enjoy engaging with guests
• Like working in a fast-paced, lively environment
• Take pride in presentation, service, and attention to detail
• Feel confident recommending food and drinks and enhancing the guest experience
• Enjoy being part of a supportive, energetic team
• Whether you're building your hospitality experience or already love life on the floor, this role gives you the chance to bring your personality to work and make a real difference to every guest you serve.

Hotel

The Glasgow Hotel, part of the Signature Collection by Best Western, seamlessly blends old and new architecture, making it a standout on the Glasgow skyline near the River Clyde, right in the heart of vibrant Glasgow.

Just seconds from junction 19 of the M8, 300 meters from Anderston railway station, and less than a mile from both Glasgow Central and Glasgow Queen Street train stations, the hotel is ideally located.

The hotel features 141 bedrooms, including 16 family rooms and 12 self-catering studio apartments. It also offers six meeting rooms with a capacity for up to 160 delegates, an indoor 15-meter swimming pool, a gym, and beauty treatment rooms

About us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.