F&B Experience Lead — Restaurant & Bar Ops

Accorhotel; Oxford; On-site; GBP 38,000 - 48,000; Full time

Job summary

Accor is seeking an experienced Food & Beverage Manager to lead the restaurant, bar, room service and conferencing operations in a hotel setting. You will drive guest satisfaction, cost control, and staff development while maintaining brand standards.

You will coordinate with Sales, Kitchen, Housekeeping and Front Office to ensure conferences are flawlessly prepared, while inducting new staff and delivering regular briefings to sustain service excellence.

Qualifications

• Service focused personality and previous leadership experience.
• Proven ability to build and maintain relationships with stakeholders.
• Strong communication and networking skills.
• Ability to lead by example and foster high performance.

Responsibilities

• Lead restaurant, bar, room service and conferencing service.
• Manage outlets, ensure cleanliness and maintenance.
• Coordinate with departments to prepare conferences.
• Prepare monthly forecasts and reports.
• Direct F&B team and control costs.
• Ensure safety and compliance with policies.
• Recruit and induct staff; manage training.

Skills

Leadership

Team management

Customer service

Communication

Stakeholder management

Job description

Accor is seeking an experienced Food & Beverage Manager to lead the restaurant, bar, room service and conferencing operations in a hotel setting. You will drive guest satisfaction, cost control, and staff development while maintaining brand standards.

You will coordinate with Sales, Kitchen, Housekeeping and Front Office to ensure conferences are flawlessly prepared, while inducting new staff and delivering regular briefings to sustain service excellence.