F&B Director: Lead Memorable Guest Experiences

Leonardo Royal Hotel Southampton Grand Harbour; Southampton; On-site; GBP 70,000 - 90,000; Full time

Benefits offered by this job

Special rates on Leonardo Hotel rooms

Company-wide recognition scheme

Talent referral scheme

Thank You Week

Wellbeing Calendar

Ongoing job-related training

Job summary

Leonardo Royal Hotel Southampton Grand Harbour is seeking a Food & Beverage Director to direct the strategic initiatives and day-to-day operations of the F&B department. You will lead a team, be visible on the floor, and ensure KPIs are achieved while maintaining guest satisfaction and brand standards across the Leonardo Hotels estate.

You will act as an ambassador for the hotel, collaborating with other departments to create memorable moments for guests.

Qualifications

• Lead by example and let your personality shine through.
• Be visible on the floor, so that the team knows you’ve got their backs.
• Ensure KPIs are set and support the team in achieving these.
• Lead regular team meetings – a coffee chat goes a long way.
• Complete and issue rotas in advance – life/work balance is important.
• Identify training opportunities – build a future with Leonardo Hotels.

Responsibilities

• Direct the strategic initiatives and objectives of the F&B department.
• Manage day-to-day operations through the engagement of the team.
• Act as an ambassador for the hotel and the Leonardo Hotels estate.
• Collaborate with other departments to deliver memorable guest experiences.
• Lead the F&B team to ensure guests have an incredible experience.

Skills

Leadership

KPIs management

People management

Team communication

Rotas planning

Training & development

Job description

Leonardo Royal Hotel Southampton Grand Harbour is seeking a Food & Beverage Director to direct the strategic initiatives and day-to-day operations of the F&B department. You will lead a team, be visible on the floor, and ensure KPIs are achieved while maintaining guest satisfaction and brand standards across the Leonardo Hotels estate.

You will act as an ambassador for the hotel, collaborating with other departments to create memorable moments for guests.