F&B Director — Strategic Leader, Guest Experience

Leonardo Hotel Management (UK) Limited; Southampton; On-site; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Room discounts

Recognition vouchers

Talent referral

Wellbeing calendar

Training programs

Job summary

Leonardo Hotels in the UK is seeking a Food & Beverage Director to lead the strategic initiatives of the F&B department and manage day-to-day operations through the engagement of the team. You will act as an ambassador for your hotel and the wider Leonardo Hotels estate, delivering memorable guest experiences in line with service standards.

The role requires visible leadership, KPI ownership, regular team meetings, and the ability to balance staff needs with guest expectations.

Responsibilities

• Lead by example and let your personality shine through
• Be visible on the floor, so that the team knows you’ve got their backs
• Ensure KPIs are set and support the team in achieving these
• Lead regular team meetings – not only will this help with building relationships but a coffee chat goes a long way!
• Complete and issue rotas in advance – life/work balance is important, your team need to be able to make plans outside of work too
• Identify any training opportunities – we want you and your team to build a future with Leonardo Hotels

Job description

Leonardo Hotels in the UK is seeking a Food & Beverage Director to lead the strategic initiatives of the F&B department and manage day-to-day operations through the engagement of the team. You will act as an ambassador for your hotel and the wider Leonardo Hotels estate, delivering memorable guest experiences in line with service standards.

The role requires visible leadership, KPI ownership, regular team meetings, and the ability to balance staff needs with guest expectations.